Housekeeping Supervisor

Location WSS East Lansing MIEAST | 558 3225 West Rd East Lansing, MI 48823, USA Description As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates. Responsibilities Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service. Inspect guest rooms and public areas to verify quality and adherence to hotel standards. Provide training, guidance, and support to team members to foster success and professional growth. Communicate effectively with guests, managers, and colleagues in a professional and friendly manner. Respond promptly to guest requests and resolve issues with courtesy and efficiency. Maintain accurate records and ensure compliance with safety and sanitation procedures. Lead by example with professionalism, integrity, and a passion for hospitality. Qualifications Experience in a leadership role in hotels, hospitals, or multi‑unit housing as a Housekeeping or Cleaning Supervisor. Strong attention to detail and commitment to quality standards. Excellent communication skills; outgoing, friendly, and professional with guests and colleagues. Ability to motivate and lead a team to achieve success. Actively engaged and passionate about your work. Demonstrated professionalism and integrity in all responsibilities. Benefits (Full‑Time Associates Only) Competitive wages Medical, dental, and vision insurance Life insurance and short/long‑term disability options 401(k) program with company match Discounted room rates at Concord‑managed hotels Training, development, and career advancement opportunities Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr