Teller/Member Service Representative
CN/IC EMPLOYEES CREDIT UNION
Job Description
Job Description
Small credit union seeking a Loan Officer-Entry Leve/Member Service Representative l to become a part of our team! We will train the right person. You will evaluate and process paperwork for approval of collateral and personal loans as well as credit loans. You will also be responsible for securing our lien on the title or UCC1. Job includes part time teller duties.
Responsibilities:
- Advise borrowers on financial status and payment methods
- Guide customers through the loan application process
- File loan applications and supporting documents
- Handle customer complaints and take appropriate action to resolve them
- Process and secure titles or UCC1 with our lien assigned
Qualifications:
- Excellent customer service skills
- Ability to build rapport with clients
- Strong analytical and mathematical skills
- Excellent written and verbal communication skills
- Detail oriented, organized with ability to multi-task
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