Senior Software Engineer

Role Description

We are seeking a skilled and collaborative Senior Software Engineer (Full Stack) to help build and evolve our customer-facing product platform. In this individual contributor role, you will own end-to-end delivery of features across the front end and back end—designing, implementing, testing, deploying, and operating software that is scalable, resilient, secure, and easy to change. You’ll work closely with product, design, and engineering partners to translate customer needs into high-quality solutions and deliver improvements that elevate the customer experience.

Responsibilities

• Design and build end-to-end product experiences for the Customer platform across web and mobile, using technologies such as TypeScript, React/Next.js, React Native, Flutter, and GraphQL.
• Apply strong engineering fundamentals and best practices to keep systems modular, scalable, resilient, and easy to maintain as the product grows.
• Contribute to and uphold coding standards, architectural patterns, testing strategies, and quality metrics to maintain a high bar for engineering excellence.
• Drive technical design from problem definition through implementation—writing design docs, participating in design reviews, and performing thorough code reviews to ensure quality and consistency.
• Build and improve CI/CD pipelines and developer workflows, incorporating DevSecOps practices (automation, security scanning, and safe release patterns).
• Support hosting, deployment, and runtime operations by improving observability, reliability, and performance (monitoring, alerting, incident response, and capacity planning).

Deliverables / Results

• A modernized, production-ready Customer platform supporting both B2B and B2C use cases.
• Well-documented, maintainable codebases aligned with agreed architectural standards.
• Consistent, repeatable deployments enabled by standardized CI/CD pipelines.
• Improved system performance, reliability, and scalability across web and mobile platforms.
• Strong technical foundations that support future feature development and platform expansion.

Impact / Value Add

• Raise engineering quality by delivering well-designed, well-tested solutions and continuously improving patterns, tooling, and practices.
• Reduce long-term technical debt through thoughtful architecture, pragmatic trade-offs, and disciplined execution.
• Accelerate delivery by building reliable foundations and reusable components that make feature development faster and safer.
• Improve customer and partner experiences through reliable, high-quality applications.

Ownership

• Own key technical areas of the Customer platform, including architecture, implementation details, and ongoing evolution.
• Evaluate technology options and trade-offs, propose approaches, and drive implementation in partnership with the team.
• Take accountability for platform quality, performance, and long-term sustainability.
• Identify and proactively address technical risks, scalability challenges, and architectural gaps.

Collaboration

• Partner closely with Product Managers and business stakeholders to translate requirements into robust technical solutions.
• Collaborate with engineering peers, mobile and web teams, and shared services to ensure architectural alignment.
• Share knowledge through clear documentation, design discussions, and code reviews that reinforce quality and continuous improvement.
• Work cross-functionally with security, infrastructure, and operations teams to support platform reliability and compliance.

Qualifications

• A systems-level mindset with the ability to balance short-term delivery needs against long-term architectural health.
• Strong product and business awareness, enabling you to align technical decisions with customer, partner, and organizational goals.
• An ownership-oriented approach that views platform reliability, scalability, and maintainability as shared, long-term responsibilities.
• The ability to anticipate technical risks and proactively design solutions before issues surface at scale.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Expert-level proficiency in modern application development, including TypeScript, Node.js, Next.js, React, React Native, Flutter, Swift, and Kotlin.
• Strong experience designing and consuming GraphQL and REST-based APIs.
• Deep understanding of database design and performance, with hands-on experience using PostgreSQL and MongoDB.
• Experience building and maintaining CI/CD pipelines and contributing to DevSecOps practices.
• Strong knowledge of mobile application delivery across iOS and Android, including release and store lifecycle management.
• Familiarity with event-driven and asynchronous systems, including messaging and queue-based architectures.
• Experience integrating with third-party platforms such as SSO providers, payment systems, and eCommerce services.

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services