Senior Analyst, Payroll

Overview We are seeking a detail-oriented, proactive Senior Payroll Analyst to join our Payroll team. In this role, you will play a critical part in driving operational excellence, compliance, and employee support in North America payroll operations. You’ll be instrumental in managing payroll-related inquiries, enhancing day to day processes, supporting audit requests, and collaborating with internal and external stakeholders to ensure a seamless payroll experience. Key Responsibilities Respond to HR inquiries across Payroll, Compensation, and Benefits with professionalism and accuracy, ensuring timely resolution in line with Service Level Agreements (SLAs). Address complex HR/Payroll issues and proactively identify and implement process improvements. Manage a range of special projects, from simple to complex, as needed. Collaborate with internal teams (COEs, HR Field) to gather information and drive tasks to completion. Support high-level transaction processing and ensure audit compliance through proper workflows. Provide guidance and mentorship to team members. Handle confidential data in accordance with Mastercard confidentiality requirements. Independently develop and adapt processes to resolve transaction-related challenges. Contribute to the AskHR knowledgebase and create user documentation (e.g., How-To guides). Operate with cultural sensitivity and flexibility across regions. Ensure compliance with legal and ethical standards in all supported countries. Continuously build regional knowledge through team-based learning and sharing. Qualifications Bachelor’s degree in accounting, finance, business administration, or related field. 3+ years of payroll, compliance, or audit experience. Strong understanding of North America payroll processes and related regulatory requirements. Strong working knowledge of payroll systems (Workday). Experience with SOX controls and internal audit processes is a plus. Exceptional problem-solving skills and attention to detail. Advanced Excel and data analytics skills (e.g., pivot tables, VLOOKUPs, reporting tools). Demonstrated experience in payroll processing. Equity knowledge a plus. Strong interpersonal and communication skills, with the ability to work effectively across teams, functions and time zones. Legal and Corporate Information Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on click.appcast.io and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Compensation and Benefits In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including location, job-related knowledge, skills, and experience. Mastercard benefits for full-time (and certain part-time) employees generally include: insurance (medical, prescription drug, dental, vision, disability, life insurance); flexible spending accounts; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Range O\'Fallon, Missouri: $85,000 - $132,000 USD #J-18808-Ljbffr Mastercard