Parts Coordinator

Parts Order Fulfillment Specialist

Primary Purpose:

This position fulfills parts orders for Admar customers and the Service Department. This position requires a high degree of detail and accuracy, and should be fulfilled by a person who has a strong attention to detail and is passionate about customer service.

Essential Functions:

• Ship all outgoing orders on a daily basis to insure customer satisfaction.
• Perform regular cycle count inventory to insure accurate inventory accounting.
• Places all parts purchases direct to vendors within vendor cut off times on a daily basis.
• Place regular weekly stock order to insure proper inventory levels.
• Receive and put away stock parts orders upon arrival.
• Update and maintain accurate bin location by part number to insure top notch parts organization.
• Maintaining parts inventory reorder levels and adjusting as required.
• Actively manage and return unneeded parts within manufacturers guidelines.
• Maintain customer pick up area, and follow up with customer for items not picked up.
• Assist customers with parts selections as required.
• Communicate with customers on a daily basis for parts received, and problem parts orders.
• Enter parts received and orders filled in computer as required by parts room policy.
• Create and update parts inventory transfers as requested by branches
• Pick-up and delivery of parts as requested by Branch Manager.
• Parts room housekeeping and organization to show the highest quality organization levels to our walk in customers.
• Act as back up to Service Writer in supporting necessary activities when the Service Writer is absent.

Requirements:

Required Experience / Education:

• Associates degree preferred; minimum of two years' experience in the equipment rental business or equivalent combination of education and experience. Some mechanical knowledge desired.
• Basic computer skills
• High level of customer relations skills
• Strong verbal skills to work with Mechanics and customers.
• Valid driver's license