Area Supervisor

Area Supervisor

The Area Supervisor (AS) is responsible for overseeing the operations of the divisional office in Sulphur, LA.

Essential Job Functions:

• Interviews with prospective individuals served and their families.
• Coordinates the expansion of current programs and supports, and the development of new services/supports.
• Promotes community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
• Abides by all policies and supports, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.
• Works cooperatively with the home, state, and division offices.
• Assists with specialized training of staff members as required by Evergreen and local, state, and federal agencies.
• Monitors cost plans to make sure that each facility is operating within budget.
• Assist in the annual preparation of the budget for the assigned area.
• Oversees and monitors the work of other administrative staff.
• Functions as the administrator on call.
• Provides technical assistance to administrative staff.
• Monitors timesheets, mileage sheets, and daily schedules of staff.
• Functions as a case manager for assigned individuals served as needed.
• Develops, prepares, and monitors individual support plans according to the guidelines of the applicable state agency or any entity that provides regulatory oversight.
• Coordinates and arranges appointments, meetings, and other administrative matters on behalf of supported individuals served or staff members.
• Assists in a supportive role for the individual served and his/her family and works with local and state agencies on behalf of assigned individuals served.

Core Competencies:

• Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
• Championing Customer Needs: Provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

Qualifications/Experience/Job Knowledge:

• Bachelor's degree required
• At least five (5) years of experience working in the field of ID/DD, with at least two (2) of those years in administrative roles.
• Experience in Case Management preferred.
• Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home.
• Must have a working knowledge of person centeredness.
• Completes all required state training within the time period set forth in state guidelines.
• Working knowledge of federal and state guidelines related to relevant program(s).

Physical Requirements:

• Constantly moves about to coordinate work.
• Regularly works in a fast-paced environment with multiple task deadlines.
• Regularly moves and positions objects weighing up to 50 pounds.
• Occasionally exposed to viruses and infectious conditions.
• Constantly alert and observant during working hours.
• Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.

Supervisory Responsibilities:

• Will supervise.

Special Requirements:

• May be required to attend seminars or job-related training courses.
• Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities.
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
• Must be able to prioritize work tasks.

Skills and Abilities:

• Working knowledge of Microsoft Windows and Office applications.
• Working knowledge of Google Workspace.
• Aptitude to learn other software programs as required for this position.

Employment Variables:

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
• Must pass a drug screen and criminal background check.
• Availability for evening and weekend work may be required based on operational needs.

Working Environment:

• Typical office setting.