Senior Benefits Coordinator

Chicago salary range: $90,000 – $120,000, depending on experience A leading global AmLaw100 firm is seeking a Senior Benefits Coordinator to join its HR team in either Atlanta or Chicago. This is an excellent opportunity for an experienced benefits professional to play a key role in the administration and continuous improvement of the firm’s health, welfare, and retirement programs within a fast-paced, professional services environment. Working closely with HR, Payroll, Finance, and external vendors, this individual will help ensure the smooth day-to-day operation of employee benefits programs while delivering a high level of service and maintaining strong compliance and data integrity standards. Key Responsibilities Support the administration of health and welfare plans, including eligibility, enrolments, life events, dependent verification, and employee inquiries Assist with retirement plan operations, including 401(k) administration, payroll coordination, vendor management, and annual plan activities Maintain and audit benefits data within HRIS platforms, including Workday, ensuring accuracy across deductions, eligibility, and event processing Coordinate vendor integrations and benefit file feeds, troubleshooting issues and managing resolutions through completion Support compliance initiatives, including required notices, documentation, audits, and governance processes Partner with Payroll and Finance on reconciliations, deductions, retroactive adjustments, and issue resolution Prepare and maintain employee-facing benefits communications, FAQs, guides, and intranet content Assist with open enrolment planning, testing, communications, and execution Maintain SOPs, process documentation, and identify opportunities to improve workflows and employee experience Candidate Profile Bachelor’s degree or equivalent professional experience 5+ years of benefits administration experience, ideally supporting both health and retirement programs Strong understanding of U.S. benefits administration, including eligibility, enrolment processes, COBRA/ACA concepts, and retirement plan operations Experience working with external vendors, carriers, and internal stakeholders to resolve complex benefits issues Strong HRIS experience, with Workday preferred Advanced Excel skills, including lookups, pivots, and data validation Excellent communication skills with the ability to explain benefits information clearly and professionally Ability to handle highly confidential information with discretion CEBS or other benefits-related certification is advantageous Prior experience within a law firm or professional services environment is preferred Strong organisational skills with the ability to manage multiple priorities in a high-service environment Additional Information Full-time opportunity Occasional travel may be required Competitive salary and comprehensive benefits package on offer If you are an experienced benefits professional looking to join a collaborative and highly regarded global organisation, we would welcome a confidential conversation. #J-18808-Ljbffr Career Legal