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Digital Marketing & Customer Analytics Manager

MGM Resorts International

Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:The Digital Marketing & Customer Analytics Manager plays a critical role in turning complex digital data into clear, actionable insights that drive growth across MGM Resorts International’s portfolio of iconic brands. This role leads data storytelling across digital marketing platforms, focusing on channel performance, attribution modeling, media spend effectiveness, A/B testing, customer engagement, and booking behaviors. Your work will directly influence strategy, optimization, and investment decisions across MGM’s digital ecosystem.THE DAY-TO-DAY:Partner cross-functionally to analyze and present strategic insights from digital marketing campaigns and growth initiatives, translating findings into actionable recommendations.Query and analyze complex datasets to uncover trends in campaign performance, attribution, A/B testing, and digital customer behavior.Lead, coach, and develop a team of analysts, establishing best practices for measurement, digital engagement analysis, and reporting accuracy.Prioritize initiatives and build roadmaps for measurement, tagging, testing, and experimentation to deepen understanding of customer engagement drivers.Design, develop, and maintain Power BI and Adobe dashboards that deliver real-time insights into campaign performance and cross-channel attribution.Serve as a subject matter expert on digital media measurement across platforms and partner ecosystems.Support the development of standardized methodologies and governance to improve media spend effectiveness across brands and business units.Conduct ad-hoc analyses to answer critical business questions and explain trends or anomalies.THE IDEAL CANDIDATE:Bachelor’s degree required2+ years of prior relevant professional experience requiredExperience writing and executing code (e.g., SQL, Python, Azure Databricks)Hands-on experience with digital analytics tools such as Adobe Analytics and/or Google AnalyticsStrong analytical and quantitative skills with the ability to assess financial and business impactProven ability to identify problems quickly and deliver data-driven solutionsStrong understanding of digital traffic drivers, data visualization, and analytical problem-solvingAbility to think critically, anticipate challenges, and identify tools or resources needed to succeedExcellent written, verbal, and presentation communication skillsAbility to manage multiple projects and priorities in a fast-paced, high-pressure environmentStrong attention to detail with a commitment to accuracy, consistency, and qualityTHE PERKS & BENEFITS:Prioritize your wellness, access programs crafted to nurture your mental and physical health. Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! Savor delicious meals for free in our employee dining room. Park with ease—whether you're on or off shift, it's free! From healthcare to financial support and generous time-off options, we’ve got you covered. Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.VIEW JOB DESCRIPTION:Are you ready to JOIN THE SHOW? Apply today!SummaryLocation: Office - US, Las Vegas, NV 980 Kelly Johnson DrType: Full time

Vacancy posted 3 days ago
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