Veterinary Client Service Representative

Veterinary Client Service Representative Cedar Creek Animal Clinic is now hiring a Veterinary Client Service Representative to join our AMAZING team! More than a word, care is present in everything you do. At Cedar Creek Animal Clinic, a Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself. We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy. And, we have plenty of fun along the way! Who We Are We are a two‑doctor practice with a variety of services ranging from wellness and illness exams to dentistry, soft tissue surgery and internal medicine. Cedar Creek Animal Clinic fosters a culture of respect, trust, empathy and communication to our team, clients and pets in the South Kitsap community. Ideal Candidate Has strong communication skills Is compassionate and empathetic Works well on a team Possesses exceptional customer service skills Has at least 1‑2 years of experience in customer service Why Work at Cedar Creek Animal Clinic We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid time off, continuing education, generous pet discounts and much more. Job Overview Strong communication skills Compassionate and empathetic Team player Exceptional customer service skills At least 1‑2 years’ experience Maintains high standards of patient care Communicates clearly with veterinarians, other hospital personnel, and clients Ensures that patients receive the care they need Friendly and flexible in the face of varying expectations from clients and coworkers Able to multi‑task, prioritize tasks well, and think creatively Provides patient and client comfort by keeping the hospital clean and presentable Must be able to withstand unpleasant odors and noises May be exposed to bites, scratches, animal waste, and contagious diseases Skills Development Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through: Our vast, diverse, and free library of continuing education courses – ThriveU Live, virtual interactive workshops to develop valuable leadership skills A program designed to teach the fundamentals of running a pet hospital Benefits – Our Care in Action We provide benefits spread comprehensively across your mental, physical, emotional, and financial well‑being designed to meet your needs as a unique individual. Some key benefits include: Paid time off including 8 weeks of full‑pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions Top‑quality medical, dental, and vision insurance plus health savings account and flexible spending account Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations Generously subsidized backup and ongoing care support for children, adults, and pets Mental health benefits including coaching and therapy sessions 401(k) with employer contribution and no waiting period Continuing education and development support through our library of free CE courses and paid time off to complete Scholarship opportunities, student loan support program and so much more Compensation is negotiable based on experience with an hourly pay range from $19–$22 per hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered. #J-18808-Ljbffr