Clinic Service Representative II

Clinic Service Representative II

Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative II for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School. The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision. Among the key duties of this position are the following: Greets patients/visitors determines nature of business, and announces visitors to appropriate personnel in a courteous and professional manner. Schedules and maintains appointments through the Practice Management scheduling (IDX) program. Checks in-patients, verifies and updates demographic, insurance and other necessary information in the computer records. Completes new patient's demographics, emergency contact and employer information in the Program Management System. Accurately collects and verifies insurance information and determines limitations of patient's insurance coverage. Determines eligibility for federal and state programs. Determines eligibility and processes applications.

FLSA - Nonexempt

Grade - 177

Salary Details

Minimum Salary - 27.290

Mid Range Salary - 27.790

Maximum Salary - 28.620

Benefits - Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs

Position Status - Full Time

Working Hours

Standard Hours - 35.00

Daily Work Shift - Day

Work Arrangement - This position requires a fully on-site work arrangement.

Union Description - Teamsters 97

Payroll Designation - PeopleSoft

Seniority Unit

Terms of Appointment - Staff - 12 month

Position Pension Eligibility - PERS

Qualifications

Minimum Education and Experience - Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes.

Certifications/Licenses

Required Knowledge, Skills, and Abilities - Bi-lingual (English/Spanish) skills required. Knowledge of medical terminology is required. Must be familiar with the billing practices of Medicaid and Medicare. Requires working with office equipment and confidential patient records and correspondence. Required to proofread and check documents for accuracy.

Preferred Qualifications - Candidates having experience working in a Federally Qualified Health Center a plus.

Equipment Utilized

Physical Demands and Work Environment - Physical Demands: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision). Work Environment: Moderate noise level.

Special Conditions - May require working evenings and/or Saturdays.