Patient Services Specialist

Schedule : Monday-Friday Day shift This position will be supporting our Pediatric Subspecialities department in Anchorage. The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year customer service experience, or Successful completion of Providence internship. Preferred Qualifications: 1 year of medical office or health care experience. Comfortable working in a busy and multi-phone work environment. Basic experience with electronic medical records and/or computerized billing systems. Medical terminology experience. Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. #J-18808-Ljbffr