Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience & Commercial Manager

Merlin

Merlin is hiring a Commercial Manager in Kansas City to oversee Retail, Food & Beverage, and Admissions operations. The role focuses on delivering exceptional guest experiences while maximizing revenue through effective team leadership and commercial planning. Candidates should have at least 3 years of management experience in similar environments and demonstrate strong commercial acumen. Benefits include flexible hours and a 30% retail discount. #J-18808-Ljbffr Merlin

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience & Commercial Manager in Kansas City, MO vacancy
  • We are partnering with a well‑known, high‑volume attraction to identify a Guest Experience Manager to lead front‑line guest operations and service excellence across the property. This role oversees a large seasonal team (120+), ensuring exceptional guest interactions... 
    Suggested
    Full time
    Seasonal work
    Immediate start
    Flexible hours

    Beacon Hill

    Kansas City, MO
    2 days ago
  • $50k - $55k

    A hospitality management firm in Overland Park is seeking a Guest Service Manager to lead the front desk operations and ensure exceptional guest experiences. The ideal candidate will have prior experience in a similar role, strong leadership, and exceptional communication... 
    Suggested

    Raymond Management Company

    Overland Park, KS
    5 days ago
  • A sports management company in Overland Park is seeking a Guest Services Manager to provide world-class customer service and support operational tasks. The ideal candidate will have strong customer service and administration skills, with a Bachelor's Degree preferred.... 
    Suggested
    Full time
    Flexible hours

    The Sports Facilities Advisory & Management

    Overland Park, KS
    2 days ago
  • $17 - $19 per hour

    A leading hospitality company in Kansas City is seeking a Front Office Manager to oversee front desk operations and ensure exceptional guest experiences. The ideal candidate will thrive in a fast-paced environment and focus on team development while driving revenue performance... 
    Suggested
    Hourly pay

    Lotus Hospitality

    Kansas City, MO
    2 days ago
  • A leading hotel management company in Kansas City is seeking an experienced Front Office Manager to lead a team and ensure exceptional guest experiences. Responsibilities include team leadership, financial performance management, and maintaining brand standards. The ideal... 
    Suggested

    Atrium Hospitality

    Kansas City, MO
    2 days ago
  • HomeGrown in Kansas City is seeking a Restaurant Hospitality Manager to lead the dining room operations and develop a dedicated hospitality...  ...-owned restaurant group committed to creating a positive guest experience while cultivating kindness. Flexible schedule required,... 
    Flexible hours
    Afternoon shift

    HomeGrown

    Kansas City, MO
    2 days ago
  • $22 per hour

     ...dependable, organized, kid-friendly, and customer-focused part-time League Success Manager to oversee 1-3 NFL FLAG league locations. This role is essential in delivering a high-quality experience for athletes, families, patrons, and staff while ensuring smooth and efficient... 
    Hourly pay
    Part time
    Weekend work

    Kansas City NFL Flag

    Lenexa, KS
    17 days ago
  • Great Wolf Lodge in Kansas City is seeking a Guest Services Manager to enhance guest satisfaction and oversee operations in Guest Services. The...  ...should have a high school diploma, 1+ years of management experience in guest services, and strong customer service skills.... 
    Flexible hours

    Great Wolf Lodge

    Kansas City, KS
    2 days ago
  •  ...more about our company & the role: THE ROLE: Guest Experience Specialists are world-class hospitality experts who are...  ...intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around... 
    Full time
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Weekend work

    The Escape Game

    Kansas City, MO
    1 day ago
  • $19 - $23.75 per hour

     ...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by...  ...Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout... 
    Hourly pay
    Worldwide
    Shift work

    JCPenney

    Kansas City, KS
    1 day ago
  • General Description:As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering com

    JCPenny

    Kansas City, KS
    2 days ago
  •  ...Health Clubs in Kansas City seeks a Bar Manager responsible for overseeing daily bar operations...  ...service. The ideal candidate will have experience in bartending, sales, and cash handling....  ...a welcoming atmosphere for members and guests. Must be available for weekends and hold... 
    Weekend work

    Genesis Health Clubs

    Kansas City, MO
    2 days ago
  • Arthur J. Gallagher & Co. (AJG) in Independence, Missouri, is seeking a Client Service Manager to deliver tailored insurance solutions and manage client renewals. You will support clients and mentor team members, ensuring compliance and quality service. The role requires... 

    Arthur J. Gallagher & Co. (AJG)

    Independence, MO
    1 day ago
  •  ...Archer – Client Success Manager Location – REMOTE: US or Central/South America Job Details...  ...Manager to assist in identifying commercial opportunities in accounts and will assist...  ...opportunities. Evaluate customer platform experience, fill expectation gaps. Conduct regular,... 
    Local area
    Remote work

    Archer Integrated Risk Management

    Kansas City, MO
    4 days ago
  •  ...tech-savvy, and relationship-driven Customer Success Manager to join our Client Success & Experience team. This role is essential in ensuring a seamless...  ...the Role The Customer Success Manager (CSM) is a commercially focused, client-facing professional responsible for... 
    Contract work
    Remote work

    TaxPlanIQ

    Mission, KS
    4 days ago
  •  ...nurturing our customer portfolio. We work alongside the Account Management team to drive adoption, user engagement and account growthYou...  ...Success role, we are looking for someone with the following experience:2+ years of experience in Customer Success, Consulting, or any... 
    Remote work
    Flexible hours

    Breakout Tools

    Mission, KS
    4 days ago
  • A leading venue management company is seeking a part-time Guest Services Representative in Kansas City, MO. This role involves delivering exceptional service...  ...a high school diploma, 1 year of customer service experience, and a positive attitude. Flexibility to work... 
    Part time
    Weekend work
    Afternoon shift

    Legends Global

    Kansas City, MO
    3 days ago
  •  ...of payments. As a Sr. Customer Success Manager – Merchant (remote) , you will join a diverse...  ...Team is central to the ACI customer experience, guiding clients from onboarding through...  ...of ACI solutions. Communicate/negotiate commercial and high-level technical interactions to... 
    Full time
    Work at office
    Remote work
    Worldwide

    ACI Worldwide

    Kansas City, MO
    1 day ago
  • $56.1k - $77.2k

     ...leading education technology company seeks a Customer Success Manager to manage and nurture customer accounts. The role involves driving...  ...K-12 education sector. Applicants should have 2-3 years of experience in Customer Success, with strong analytical and communication... 
    Remote work

    Renaissance Services

    Kansas City, MO
    9 days ago
  •  ...responsible for ensuring excellent customer service is delivered and achieving storewide goals. The ideal candidate has experience in retail management, strong communication skills, and flexible availability. Responsibilities include leading associates, supporting... 
    Flexible hours

    FashionUnited

    Kansas City, MO
    4 days ago
  •  ...hospitality company in Missouri is seeking an experienced Front Desk Supervisor to lead the front desk team and ensure exceptional guest service. This role involves overseeing daily operations, supporting and training team members, and monitoring service scores. The ideal... 

    WizeHire, Inc

    Kansas City, MO
    5 days ago
  • Overview At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and...  ...minimum of 3+ years Client service and/or claims management experience OR - High School degree/GED with a minimum 8+ years... 
    Live out
    Work at office
    Local area
    Flexible hours
    Shift work

    Gallagher

    Independence, MO
    4 days ago
  •  ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced...  ...communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus... 
    Full time

    Globe Life: Moore Organizations

    Overland Park, KS
    1 day ago
  • KPH HEALTHCARE SERVICES, INC is seeking an experienced Account Manager to be the primary contact for ProAct clients. This role...  ...a preference for those having 3-5 years of Account Management experience. An Associate or Bachelor's degree in a relevant field is required... 

    KPH HEALTHCARE SERVICES, INC

    Kansas City, MO
    3 days ago
  • $100k - $130k

    The Customer Success Manager (NM) works across all user levels within the territory school districts to support the onboarding and deep...  ...improve student outcomes. The ideal candidate has practical experience partnering with customers in K-12 education in New Mexico,... 
    Live in

    Partner in Publishing

    Kansas City, MO
    5 days ago
  • A leading consulting firm is seeking an Account Manager in Kansas City, MO, responsible for managing client relationships and ensuring outstanding service. The role requires 2-4 years of experience in account management, excellent interpersonal and communication skills,... 
    Full time

    NCM Associates

    Kansas City, MO
    1 day ago
  • A staffing agency in Overland Park is seeking an Account Manager to support existing clients and coordinate new business intake. The...  ...Bachelor's degree and have at least 3 years of account management experience. Proficiency in CRM software and excellent communication... 

    APEX Career Services

    Overland Park, KS
    1 day ago
  • $100k - $120k

     ...- $120,000 OTE + equity Steadily is hiring an Agency Success Manager in the Kansas City Metro area who is the very best at what they...  ...using our platform! We are looking for gifted trainers with experience presenting to large groups. This is a full-time, in-office position... 
    Full time
    Work at office

    Steadily

    Overland Park, KS
    4 days ago
  •  ...Your role will include training users, solving issues, and collaborating with sales and other teams to deliver exceptional results. Experience with shipping platforms or integrations is a plus, as you take ownership and focus on delivering value to clients. #J-18808-... 

    Unishippers-MFM Partners

    Overland Park, KS
    2 days ago
  •  ...Emerging/SMB Accounts In this highly consultative role you will manage a defined portfolio of customers, acting as a trusted advisor...  ...SME’s within the Technology Solutions Group to improve customer experience and outcomes. Navigate complex customer environments, aligning... 
    Work experience placement
    Flexible hours

    MERGE

    Kansas City, MO
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience & Commercial Manager. Be the first to apply!