Analyst

Analyst (Jobs in Pontiac, MI) Job title Analyst Job location in Pontiac, MI Skills required: Customer Service Skills, Written And Verbal Communication Skills, Analytical And Problem Solving Skills Open Date 11-Aug-2026 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Job Description Analyst: Customer Service Skills, Written And Verbal Communication Skills, Analytical And Problem Solving Skills, Start date :9/3/2026 End Date :Six Months from start date Submission deadline :08/28/2026. Note Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description Business Analyst. Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables. Mandatory Skills & Experience Strong experience using M365 Productivity Suite Able to successfully multi-task and prioritize work across several active projects and assignments Passionate about delivering the ultimate customer experience Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions Excellent written and verbal communication skills Experience working on Infrastructure projects. EOE Protected Veterans/Disability #J-18808-Ljbffr COOLSOFT