Hourly Manager - North Mount Pleasant, SC

Hourly Restaurant Manager

Under supervision of the General Manager and Restaurant Management team, an Hourly Restaurant Manager ensures the shift and flow of service within the restaurant run smoothly and efficiently.

Duties and Responsibilities

• Facilitate smooth service in all departments by overseeing bar, floor, support, and host teams.
• Cash handling and business management in line with company standards and practices.
• Coordinate communication between FOH and BOH both prior to shift to run engaging and informative pre-shift meetings and during to facilitate positive guest experience and efficient service.
• Supervise FOH staff and provide assistance and support from a corrective coaching perspective.
• Keep detailed records and items to include in daily manager's log.
• Monitor compliance with safe alcohol service, food safety, and hygiene regulations.
• Handle guest issues in the moment as they come up as a representative of the company's standards, practices, and values.

Knowledge, Skills, Abilities, Certification

• 2 – 4 years' experience in a server/bartender role.
• Previous experience in an hourly/key holder role is ideal.
• Familiarity with restaurant management software (Toast, 7Shifts, etc).
• Customer service attitude.
• Communication and team management abilities.
• Availability to work within business hours (e.g. evenings, holidays, weekends).
• Maintain ABL (Alcohol Beverage Licensing) license/certification in accordance with South Carolina state law.

Physicality Requirements

• Work scheduled 30+ hours per week (3 – 4 shifts per week based on needs of restaurant). Hours will also be made up of ability to pick up catering/ vending or delivery shifts.
• 100% -- Verbally communicates with customers, employees, venders.
• 95% -- Stands during entire shift.
• 75% -- Reaches, bends, and stoops frequently.
• 20% -- Carry/lift up to 40 lbs. restaurant equipment or heavy trays over medium distances.
• 5% -- Seated for administration work.

Perks and Benefits

• Shift Meal (up to $40)
• Comp Tab ($40 per week)
• Employee food discount (when not using comp tab)
• Flex scheduling, able to work opens or closes
• Paid-time off offering
• Access to EAP, insurance package, and 401k plus employer match (within full-time status)

Disclaimer: This above job description in no way represents a contract for employment. As with all positions at the company, employment is considered "at will" or voluntary on the part of the company and the employee. Employment is not for a set period and may be terminated by either party with or without notice.