Account Representative - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License reimbursementOpportunity for advancementPaid time offTraining & development401(k)Bonus based on performanceCompetitive salary ABOUT OUR AGENCY: I opened my agency in 2014 and currently lead a team of five. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a strong understanding of what it takes to succeed in an agency environment. I’m a graduate of the University of South Carolina and a proud husband and father of three boys. Being involved in our community is a major priority for our agency. We proudly sponsor a variety of local organizations, including youth football, baseball, basketball, and cheerleading programs. We also support local schools, law enforcement, and other organizations that make a difference in our community. Our agency offers a 401(k), 20 days of paid time off, and reimbursement for licensing costs. We believe in investing in our team and providing the resources people need to build successful, long-term careers. Our culture is competitive, motivated, and performance-driven. We consistently perform near the top of our territory, so we set high expectations and enjoy winning together. I’m looking for someone who is self-motivated, driven to succeed, and excited by the challenge of working on a high-performing team. If you like setting ambitious goals, pushing yourself to improve, and being surrounded by people who want to win, we’d love to meet you. ROLE DESCRIPTION: As an Account Representative for Matt Gilliland - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Promote successful and long-lasting customer relations.QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.Experience in managing customer relationships preferred.Interest in marketing products and services based on customer needs.Communication skills - written, verbal, and listening.Dedicated to customer service.Able to anticipate customer needs.Able to effectively relate to customers.