Medical Lab Technician 3, UHS

Job Title

The University of Rochester is seeking candidates for a position within the University Health Service.

Job Description

Performs medical office clerical and technical duties. Greets, directs and assists patients, visitors and other members of the University community. Advises patients and others of departmental and University policies and procedures. Answer telephone, take messages, register patients, schedule appointments, sign in, check out and bill patients for visits or supplies. Takes and records vital signs, documents medical information, completes medical forms and requisitions, stocks and cleans examination rooms, performs various diagnostic and lab procedures. Maintains a working knowledge of standard procedures at both the Medical Center and the River Campus Offices. Performs diagnostic laboratory practice at UHS, including phlebotomy, waived testing, logging, transport, and tracking of test specimens and test results for UHS patients. Follows infection control, patient identification, HIPAA and emergency management policies and procedures. Promotes laboratory service coverage through teamwork and good communication skills. Excellent patient rapport and customer service.

Essential Functions

• Processes patients from waiting room to lab. Completes corresponding electronic health record, including required forms, labels and orders. Informs patients and providers of delays.
• Collects blood specimens for clinical laboratory testing, by venipuncture and finger stick, with excellent customer service skills, including associated computer order entry and review. Performs all UHS laboratory tests including urine dipsticks, stool occult blood, blood glucose, urine pregnancy, Monospot, Rapid Strep and Oral HIV.
• Performs and reviews test of quality assurance including daily QC, instrument calibration, temperatures, and proficiency testing. Participates in continuous performance improvement activities. Maintains reagents and materials for testing, stock supplies and performs routine lab environmental maintenance.
• Participates in accreditation review and compliance, patient safety, emergency preparedness, flu clinics, billing, mailings, health promotion events and other, similar team office activities. Maintains competence in medical office and laboratory procedures. Attends staff meetings and reads UHS minutes to keep abreast of operational and policy details and changes. Follows all infection control, HIPAA, patient safety and emergency preparedness protocols, practices and procedures as required for the job, including effective hand washing and confirming two elements of patient identification at all times
• Other duties as assigned

Minimum Education & Experience

• Associate's degree in Medical Laboratory Science and 2 years of general laboratory experience required
• Or equivalent combination of education and experience

Knowledge, Skills and Abilities

• Excellent phlebotomy and customer service skills required
• Medical terminology preferred

Licenses and Certifications

• MLT-Medical Lab Technician (ASCP) certification upon hire required and
• Cardiopulmonary Resuscitation (CPR) certification upon hire required and
• NYS Licensure upon hire required

University Commitment

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.