Executive Vice President - Servicing Quality Control, Regulations and Compliance

Responsibilities responsible for assisting in the protection of the value of the Company’s MSR asset through the timely and accurate review and oversight of AmeriHome’s Servicing QC vendor and its sub-servicers lead a team of Servicing QC and Compliance auditors manage the Servicing QC Program ensure trends and results of Servicing activity are reported to executive management manage the relationship with external Servicing QC vendors oversee and manage quality control reviews of Servicing QC vendors and Sub-servicers alert appropriate management levels and internal departments to problems identified during routine quality control and compliance reviews manage and oversee functional risk appetite through creation and ongoing maintenance of department risks and controls assess Sub-servicer’s compliance with applicable federal and state servicing statutes create and manage monthly and annual Test Plans evaluate results of recorded customer service and collections calls for adherence to and compliance evaluate results of consumer complaint reviews received and responded to by servicers or internal AmeriHome departments manage issues identified through sub-servicer findings that elevate to the enterprise level ensure compliance with the enterprise Issues Management standard identify discrepancies and opportunities for process improvement through analysis of audit findings prepare and submit various weekly and monthly reports for management review compile and categorize data used for monthly operational metrics perform secondary review of audit findings reports create effective quality control and auditing policies and procedures as needed evaluate servicer performance using a variety of tools lead and develop a team Requirements 15+ years of related experience in Internal Audit, Risk Management, Regulatory Compliance or similar field Bachelor's degree in related field required Previous leadership experience preferred Advanced knowledge of residential mortgage industry in Correspondent or Retail Lending Advanced to expert knowledge of applicable regulatory and legal compliance obligations Intermediate to advanced knowledge and understanding of servicer’s actions during the servicing "life-events" of a mortgage loan Intermediate to advanced experience with MS Office Suites Advanced speaking and writing communication skills Occasional travel required #J-18808-Ljbffr Jobtailor