Medical Assistant

ESSENTIAL JOB DUTIES / RESPONSIBILITIES Measure and record patient vital signs; record patient interview and medical history. Catalog and communicate patient needs to the PCP, clinician, specialist and/or other clinical personnel. Prepare patients for examinations and perform routine screening tests. Assist physician with exams; explain treatment procedures and physician instructions to patient. Observe patients and report any changes in patient conditions to the PCP, clinician, specialist and/or other clinical personnel. Perform non-critical medical and therapeutic procedures based on medical instructions. Collect phlebotomy and other lab specimens; perform basic waived lab tests. Prepare and administer medications; change dressings, apply bandages, remove sutures and perform first aid procedures; use CPR skills when necessary, all under physician supervision. Maintain supplies, equipment, stocks and sterilize instruments; practice OSHA safety standards; perform accurate, legal, and ethical documentation at all times. Process patient phone messages, return calls and route them to other team members as appropriate; call patients to obtain and relay pertinent information for the physician. Upon physician approval, call in prescriptions to pharmacy. Use communication skills with appropriate medical terminology; follow appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing. Provide health coaching to a defined group of patients to support healthy lifestyle choices. Follow up with coached patients via weekly calls. Perform other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of medical products, terminology, services, standards, policies and procedures. Excellent interpersonal and customer service skills, compassion, empathy toward patients and families. Exceptional oral and written communication skills, time management and organizational skills. Ability to collaborate and partner with team members, including physicians, other clinicians, leaders and staff. Mindset focused on resolving problems for patients and achieving team goals. Skilled in basic phone and computer operation. Detail-oriented to ensure accuracy of reports and data. Ability to maintain effective and organized systems to ensure timely patient flow. Ability to act calmly in busy or stressful situations. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel and other software. Ability and willingness to travel to local centers as needed for coverage. Spoken and written fluency in English. Flexible to work evening, weekends and/or holidays as needed. High school diploma or equivalent (GED) required. Graduation from a nationally accredited Program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT) or Paramedic required. Minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required. BLS for Healthcare Providers required. Experience working with geriatric patients is a plus. EMR system experience preferred. PAY RANGE $17.00 – $24.26 per hour. Position may be eligible for bonuses or commissions. Compensation may vary based on experience, education, location and other factors. EMPLOYEE BENEFITS Comprehensive benefits, career development opportunities, flexible work schedule and other benefits available. #J-18808-Ljbffr ChenMed LLC