Field Service Tech

IT Field Service Technician

Remote Field Offices | Travel up to 25% | Monday-Friday, 8 AM-5 PM (with occasional after-hours support)

Join a dynamic IT team supporting critical midstream energy operations across remote field locations. As an IT Field Service Technician, you will provide hands-on and remote technical support for end users, ensuring reliable, secure, and efficient IT services across office and operational environments. This role is ideal for an IT professional who enjoys solving complex technical issues, supporting users face-to-face, and working in a fast-paced field environment.

What You'll Do

• Deliver Tier 2 desktop and end-user support for hardware, software, mobile devices, and peripherals
• Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, Teams, Outlook, VPN, Citrix, wireless networking, printers, and conferencing technologies
• Image, deploy, configure, and maintain desktops, laptops, tablets, and handheld field devices
• Manage and track IT assets while ensuring compliance with asset management policies and standards
• Escalate complex issues to Tier 3 support teams and coordinate onsite support when needed
• Support phone systems, local network connectivity, Cisco voice solutions, and office AV technologies
• Assist with patching, security controls, antivirus support, access management, risk documentation, and change management processes
• Collaborate across IT teams to improve processes, reduce outages, and enhance the customer experience

What We're Looking For

• 3-5 years of IT support, desktop support, or field services experience
• Strong customer service mindset with experience supporting end users and VIP stakeholders
• Expertise supporting Windows 10/11, Microsoft 365, Outlook, Teams, iOS devices, VPN, Citrix, and wireless networks
• Knowledge of workstation deployment, hardware troubleshooting, asset management, and network connectivity
• Strong communication, technical writing, troubleshooting, and problem-solving skills
• Ability to work independently, prioritize competing demands, and support critical business operations

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io or View phone number on click.appcast.io.