Information Technology - Senior Billing Specialist, Facilities & Campus Operations

About Sacred Heart University

As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. Nearly 10,000 students attend the University’s nine colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computing & Engineering; School of Performing Arts; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; and the Dr. Susan L. Davis, RN, & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change in their own lives, professions, and communities. Sacred Heart University has earned national recognition for academic excellence, student success, career outcomes, and campus experience. The Princeton Review recognized SHU in its Best 392 Colleges: 2027 Edition and Best Business Schools: 2027 Edition, while additional national recognitions highlight the University’s commitment to preparing students for meaningful careers and lifelong success. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio; Division I athletics; and an impressive performing arts program that includes choir, band, dance, and theatre.

View SHU’s Faculty Experts Here

To apply:

Qualified candidates are invited to submit a completed application and résumé through the University's online application system. Applications submitted outside of the official Careers at SHU website will not be considered. Applicants should not apply through third-party or external job sites, as such postings may be fraudulent or may misrepresent opportunities that are no longer available at the University. A cover letter or statement of interest is preferred for all staff positions.

Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position

Position Summary

The Senior Billing Specialist is responsible for managing and coordinating the billing, invoicing, and financial tracking activities for Facilities and Campus Operations. This position ensures accurate processing, coding, approval, and payment of a high volume of invoices related to campus buildings, maintenance projects, utilities, and operational services. The role serves as a key liaison between Facilities departments, Finance, Procurement, and external vendors to ensure financial compliance, budget accuracy, and timely resolution of outstanding invoices and purchase order issues.

Primary Duties & Responsibilities

Invoice Management & Processing

• Manage and organize large volumes of invoices across multiple campus buildings and units.
• Review invoices for accuracy, completeness, and compliance with university policies and contractual agreements.
• Ensure proper general ledger account coding and departmental charge allocations.
• Route invoices to appropriate department managers and budget owners for approval and follow-up to ensure timely processing.
• Maintain accurate records and supporting documentation.

Purchase Order Management

• Monitor and track open purchase orders (POs) for Facilities and Campus Operations departments.
• Reconcile invoices against purchase orders and contracts to ensure proper authorization and funding availability.

Budget Monitoring & Financial Analysis

• Manage building-level operating budgets to ensure adequate funding is available for planned and ongoing expenditures.
• Review budget balances and spending trends and proactively notify managers of potential funding concerns.
• Assist department leaders in forecasting expenditures and tracking financial performance.
• Generate and maintain budget reports, commitment summaries, and expenditure analyses for Facilities leadership.

Research & Resolution of Outstanding Invoices

• Investigate and resolve outstanding, disputed, or unpaid invoices with vendors, department managers, Procurement, and Accounts Payable.
• Maintain tracking systems to ensure timely resolution of pending financial transactions.

Financial Controls & Compliance

• Ensure compliance with university financial policies, accounting standards, and procurement procedures.
• Recommend process improvements to enhance billing accuracy, efficiency, and financial accountability.
• Assist in developing and maintaining departmental financial procedures and best practices.

Other Duties

• Support other departmental initiatives as assigned by the IT Procurement Manager or Executive Director.

Knowledge, Skills, Abilities & Other Attributes

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Minimum of 5 years of progressively responsible experience in billing, accounts payable, financial operations, or facilities administration.
• Experience managing high-volume invoices and purchase orders in a complex organizational environment.
• Strong understanding of accounting principles, budgeting, and financial reconciliation.
• Proficiency with ERP, financial management, and procurement systems.
• Advanced skills in Microsoft Excel and financial reporting tools.
• Exceptional organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet strict deadlines.
• Strong analytical and problem-solving skills.
• Ability to independently investigate and resolve complex billing and payment issues.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with vendors, department leaders, procurement professionals, and accounting personnel.
• Demonstrated ability to manage confidential financial information with discretion.
• Strong customer service orientation and commitment to operational excellence.

Unusual Working Conditions

Must be available to work certain weekends/evenings at various times throughout the year.

Pre-Employment Requirements

All offers of employment are contingent upon satisfactory completion of a background check.

Compensation & Benefits:

The annual salary range for this position is $52,000-$65,000.

Sacred Heart University offers eligible employees a comprehensive benefits package that includes medical, dental, vision, life insurance, disability, retirement, paid time off, and other employee benefits. Specific benefits and eligibility requirements may vary based on the position and applicable plan provisions.

This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.

Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.