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CHECK-IN

Mid-State Orthopaedic and Sports Medicin

Alexandria, LA

Job Description

Job Description

We area fast-paced medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our Check In staff play a key role in representing our practice within the community. The ideal candidate must be friendly and confident with excellent customer service skills.

Essential Job Duties:

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring to questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Responsibilities include:

  • Patient check-in and check-out
  • Schedule return appointments
  • Collect co-pays and deductibles
  • Maintain and balance a cash drawer
  • Obtain benefit information from third party payers
  • Chart preparation for physicians

Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click to start the assessment.

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Vacancy posted 13 days ago
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