Dental Office Assistant - Business Assistant

Dental Office Assistant - Business Assistant

West Canyon Dental Care is looking for a Front Office Assistant to join our team.

MUST have dental front office experience.

Working Schedule: M-F MWTh 7:45am-5:00pm Tues: 7:45am-6:00pm, Fri 7:45a-3:00pm (We see pts 4 days a week and have a 4 day weekend every other week--Fridays/Mondays on alt weeks are Administrative Days)

WEST CANYON DENTAL CARE, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Join a brand new team that thrives on collaboration, communication and community

Located at 8610 Barker Cypress Road

Collaborative, Compassionate and Growing Team

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

Greet and welcome patients as they enter the office to create a great first impression of our team

Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies

Utilize Dentrix for patient scheduling and records

Schedule and confirm appointments for multiple providers in the office

File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage

Post insurance and patient payments and process accounts receivables

Review treatment plan fees and payment options with patients

Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)

Front loaded education and training, providing you the opportunity to develop to your full potential

Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Access to on-demand Daily Pay

Experience working in a fast-paced and customer-centric environment

Excellent communication and organizational skills

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position; prolonged periods sitting at a desk and working on a computer; must be able to lift up to 15 pounds at times; availability to attend virtual training sessions (or in-person) periodically throughout the year