Senior Product Manager

Senior Product Manager

Location: Austin, Texas; Palm Beach Gardens, Florida; Fort Lauderdale, Florida

The Senior Product Manager is a strategic individual contributor within the HID IAM Authentication Business Unit, responsible for the strategy, roadmap, and execution of assigned authentication solutions. Acting as the general manager for their product area, this role defines market positioning, prioritizes product investments, and delivers measurable business and customer outcomes. The Senior Product Manager identifies opportunities to drive growth, adoption, portfolio attach, and competitive differentiation while balancing customer needs, technical feasibility, and commercial impact. The role partners closely with Engineering, Product Marketing, Sales, and Technical Services to ensure strong alignment and disciplined execution. Within a SAFe and Lean Portfolio Management environment, the Senior Product Manager contributes to Epic development, Lean Business Cases, PI planning, and product lifecycle management.

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.

As our Senior Product Manager, you'll support HID's success by:

• Owning and managing the product vision, strategy, roadmap, and lifecycle for assigned authentication solutions.
• Translating customer needs, market trends, regulatory requirements, and competitive insights into prioritized product requirements, backlogs, and release plans.
• Defining clear product requirements, user stories, acceptance criteria, and desired outcomes to guide Engineering delivery.
• Leading product participation in PI Planning and maintain alignment among roadmap priorities, delivery plans, and business objectives.
• Establishing and maintaining customer and stakeholder feedback loops to inform product decisions and roadmap refinement.
• Defining, monitoring, and reporting key product performance indicators, including revenue, adoption, customer value, portfolio attach, and market performance.
• Coordinating launch readiness and go-to-market execution with Product Marketing, Sales, Technical Services, and other cross-functional teams.
• Representing the product in customer engagements, executive reviews, internal planning forums, and relevant industry discussions.
• Identifying product risks, dependencies, and performance gaps, and driving appropriate actions to address them.
• Owning the overall performance and lifecycle of assigned authentication solutions, from market assessment and concept development through launch, growth, optimization, and end-of-life planning.
• Developing product strategies and investment recommendations that support business unit growth, customer value, and portfolio differentiation.
• Leading the development of Epics and Lean Business Cases within the SAFe and Lean Portfolio Management framework.
• Maintaining a strong understanding of customer needs, market dynamics, regulatory developments, and trends across authentication, identity security, and passwordless technologies.
• Partnering with Engineering, Product Marketing, Sales, Technical Services, and other stakeholders to drive product adoption, portfolio attach, customer expansion, and commercial success.
• Evaluating product performance, risks, dependencies, and market opportunities, and recommending strategic or corrective actions as needed.
• Providing clear, data-informed product recommendations, business updates, and investment priorities to business unit leadership through the Director of Product Management and Strategic Alliances.

Your Experience and Background include:

• Bachelor's degree or equivalent practical experience in product management, technology, business, or a related discipline. Advanced degree is a plus but not required.
• 7 to 10 years of product management experience in authentication, identity, cybersecurity, or enterprise SaaS markets.
• Strong understanding of authentication technologies including FIDO, passkeys, MFA, and enterprise identity ecosystems.
• Experience delivering enterprise scale products in agile or SAFe environments.
• Demonstrated ability to translate strategy into execution and measurable outcomes.
• Strong analytical, communication, and stakeholder management skills.
• Commercial acumen and the ability to balance technical feasibility with market impact.
• Experience designing and delivering passwordless authentication solutions for large enterprises is preferred.
• Experience contributing to portfolio level planning and cross product initiatives is preferred.
• Familiarity with Lean Portfolio Management and scaled agile methodologies is preferred.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact View email address on click.appcast.io.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting View email address on click.appcast.io with the subject line "Application Review Request" and the role you applied for.