Operations Director, Combustion Turbine Repair Services

Position Overview:

Reporting to the Vice President, Gas Turbine Services, this mission-critical role leads the day-to-day operations, growth, and profitability of our Dallas, TX - based combustion turbine component repair business unit. The Operations Director will own the repair shop’s safety, quality, throughput, cost, and customer outcomes while building a best-in-class, scalable operation. The successful candidate will partner closely with the business unit’s founder, who remains actively engaged in a mentoring and customer-facing capacity, to absorb deep technical and customer knowledge and ensure long-term continuity of the relationships and expertise that define the business. Collaborate with management team members across all related functional areas to meet customer demand and quality expectations. Establish a culture of high employee engagement, operational excellence, and safety, to achieve destination - employer status while meeting corporate profitability and growth objectives.

Position Scope & Key Responsibilities

• Participate in the development of short and long-term business plans to capitalize on business segment potential
• Create and manage key performance indicators in driving optimal performance levels in all areas of production
• Manage an annual budget to support the anticipated repair services volume in collaboration with executive leadership team members
• Leverage general operations support functions, including Purchasing and Finance, to maximize operational capabilities
• Partner with Safety and Human Resources to create and maintain a highly engaged service team culture that achieves elevated performance objectives consistently
• Create and deliver executive reporting on team results and key performance indicators
• Prepare plans for capital improvements to support longer-range planning objectives for growth and expanded repair capabilities within market segments
• Meet customer quality standards and thresholds through collaborative leadership with the Engineering team
• Establish and execute skills development strategies to ensure long-term workforce readiness to fulfill long-term growth objectives
• Support the Commercial and Sales team in guiding technical capabilities, customer presentations, and visits, along with marketing strategy
• Own and continuously improve the end-to-end repair processes for combustion and hot gas path components, including but not limited to incoming inspection and evaluation, weld and braze repair, machining, coatings, heat treatment, and final inspection to consistently meet technical, quality, and turnaround requirements
• Serve as a technical authority for the shop, applying knowledge of frame gas turbine component wear and failure modes to drive repair method selection, root-cause analysis, and continuous improvement in collaboration with Engineering
• Partner with the founder to capture and transfer critical technical, customer, and supplier knowledge, building team capability and ensuring business continuity over time.
• Champion quality management and HSE compliance across the shop, maintaining the certifications, process controls, and documentation standards expected in turbine component repair

Required Qualifications & Experience

• Working knowledge of industrial frame gas turbine combustion and hot gas path components (e.g., buckets/blades, nozzles/vanes, transition pieces, combustion liners, and baskets), including their function and service environment
• Understanding of component wear and failure modes (e.g., cracking, oxidation, corrosion, creep, thermal fatigue, coating loss) and the corresponding repair and restoration processes
• Familiarity with core repair and restoration processes such as welding and brazing, machining, thermal spray and other coatings, heat treatment, and dimensional and non-destructive inspection
• Proven success in leading and developing teams, building a culture of engagement, accountability, and success
• Safety.P&L or budget management experience and the business acumen to translate operational performance into financial results
• Working knowledge of quality management systems and HSE requirements in a manufacturing or repair environment
• Bachelor’s degree in engineering, manufacturing, business, or a related field, or equivalent industry experience

Preferred Qualifications

• Direct experience with General Electric and/or Westinghouse legacy frame fleets (e.g., Frame 3/5/6/7) and their combustion and hot section hardware
• Experience in an independent (non-OEM) component repair or aftermarket services environment
• Demonstrated experience running a shop or manufacturing operations, with full accountability for safety, quality, schedule, throughput, and cost.
• Track record of scaling a repair or manufacturing operation and expanding capabilities through capital investment
• Lean, Six Sigma, or comparable continuous improvement experience
• Comfort working directly with customers in a technical sales or account support capacity