Customer Service Sales Order Processor

Confidential

Irvine, CA

Job Description

Maintain a regular dialogue and positive support with customer accounts, wholesalers, sales reps, and sales managers
Answer telephone call, provide product information, pricing, part numbers, model numbers, and UPC and product description
Provide delivery, tracking, proof of deliveries, and order confirmations via email, telephone, fax, or EDI
Respond to customer inquiries and provide a speedy and thorough resolution to customer issues and problems
Back up receptionist for breaks and lunch hours including times off
Responsible for confirming POs from customers/wholesales using our SAP system
May participate in assisting with audits and file documents onto network server

Skills

SAP or CRM experience
FedEx and Freight logistics shipping
Quoting and creating BOLs and commercial invoices
Customer Service Chat System knowledge
Excellent 10 key by touch, 65 WPM and numerical data entry skills
Proficient in MS Office
Friendly, ambitious, strong work ethic, teachable, self motivate

Apply

Vacancy posted 2 days ago

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