Teller I

Customer Service RepresentativeCome be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Come join our team of customer service experts today!Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day’s transactions and verifying cash totals.Essential Duties and ResponsibilitiesAccountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis; meets or exceeds secret shop score expectations.Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products; meets or exceeds referrals expectations; consistently and accurately uses CRM program.Responsible for balancing each day’s transactions and verifying cash totals; responsible for locating any cash differences and ensuring that they are properly documented and reviewed; meets or exceeds balancing expectations.Processes all transactions efficiently and accurately; meets or exceeds POD error expectations.Maintain confidentiality of customer account information, security alarm codes, and general codes used within the facility; ensures effective implementation of bank security policies and procedures; attends annual BSA and Security training.Ensures full compliance with and implementation of all bank policies and procedures; familiar with and has working knowledge of appropriate banking regulations.Maintains regular and reliable attendance, punctuality and personal appearance; reads, writes, and communicates in a clear and efficient manner via various types of correspondence; adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws.Performs any other related duties as required or assigned.Education and Experience RequirementsHigh school diploma or GED0 to 6 months of related experience or trainingPrior banking or cash handling experience is preferredRegular use of desktop/laptop computer, basic operating systems, and specialized software systems.Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processingAbility to add, subtract, multiply and divideAt Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process, please contact Human Resources at View phone number on click.appcast.io.Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.Monday - Friday: 8:00 AM - 6:00 PM. Rotating Saturday: 7:45 AM - 12:15 PM.Total Hours: 15 - 20