Dining Supervisor

Responsibilities Oversee day-to-day dining room and service floor operations to ensure timely, clean, and high-quality service. Serve as the shift lead during assigned service periods—monitoring food flow, managing line setup, and resolving service-related issues in real time. Help conduct weekly inventory counts and monitor stock levels to ensure essential items are available for service. Ensure all staff follow local, state, and UHD safety and sanitation policies. Reinforce best practices in food handling and cleanliness. Supervise full-time, part-time, and student staff working during assigned shifts. Foster a respectful and collaborative team culture focused on safety, service, and accountability. Deliver hands‑on coaching and real‑time feedback to support staff performance. Participate and support recruitment efforts for dining staff in collaboration with UHD HR. Assist with onboarding and training new team members, monitor daily attendance, and help ensure staff are prepared for each shift. Conduct performance reviews, track training progress, and support staff development. Set clear expectations for conduct, service, and safety, and model the standards expected from all team members. Address performance concerns promptly and professionally, issuing corrective actions when necessary in alignment with UHD HR policies. Champion a customer‑first approach by ensuring staff deliver friendly and efficient service. Be present and engaged on the floor during service periods to interact with guests, resolve concerns, and support a welcoming dining environment. Communicate guest feedback to management and assist in implementing service improvements. Support themed events and special meal promotions to enhance the student dining experience. Support clear and consistent communication across shifts by documenting shift updates, issues, and key action items. Share information with team members and managers to maintain alignment across service periods. Requirements High school graduation or GED. Two years of food service experience in a restaurant, commercial, or institutional facility. One year of supervisory experience in food service or similar capacity. Experience with operating standard kitchen equipment. Ability to complete and maintain Food Safety Training required by University Housing and Dining. Ability to complete and maintain University Housing and Dining cash handling training. Relevant education and experience may be substituted as appropriate. Core Competencies Demonstrates strong leadership in overseeing dining room operations, ensuring high-quality service and adherence to safety and sanitation policies. Capable of training, coaching, and developing staff while fostering a collaborative team culture focused on customer satisfaction. #J-18808-Ljbffr Jobtailor