Billing Administrator - Utility Billing

Job Title

Billing Department Manager

Job Description

Position Purpose:

This position is responsible for managing the day-to-day operations of billing department effectively towards goals of timeliness and accuracy of billing, responsive and timely customer service to external customers. Coordination with internal and external finance personnel, timeliness and accuracy and completeness of billing related account reconciliations, annual audit, sales tax reporting and or special requests/projects.

Primary Duties/Responsibilities:

• Managing a billing process: effectively communicating goals, timelines, and objectives.
• Ensuring billing accuracy and reconciling are being completed in a timely manner.
• Producing and reviewing monthly billing – Utility Billing, Client fixed fee and variable.
• Customer service issue resolution and oversight of open complaints and annual reporting.
• Ensuring proper recognition of revenue.
• Account reconciliation of unbilled costs, unbilled fees and limit tracking.
• Ensure internal control compliance is maintained in accordance with GAAP standards.
• Coordinating with field to clarify any missing data.
• Completing performance measurements and targets.
• Completing special projects as required.

Work Environment:

• Spends most of time in an office environment.
• Possible Work Hazards: Must take care in moving or lifting office supplies. Infrequent exposure to plant hazards including noise, heavy equipment, fumes and chemicals.

Qualifications

Education/Experience/Background:

• High School Diploma/GED is required.
• Strong prior experience with the financial and accounting aspects of ERP systems (SAP preferred).
• Prior Utility Billing experience preferred

Knowledge/Skills/Abilities:

• Strong computing skills with proficiency in the Google Workspace & Microsoft Office required.
• Compliance with all applicable laws and regulations, GAAP Standards and the Company's Code of Business Conduct.
• Applies consistently company policies and procedures applicable to day-to-day assignments and displays insight into understanding the underlying purpose of the task in addition to its strict completion.
• Displays capability for innovation in the development of complex analyses demonstrating the ability to foster idea creation independently and problem solving skills.
• Desire and commitment to participating in an active team environment, with the willingness to assume additional roles and duties.
• Consistently meets assigned deadlines as dictated by senior management.
• Focuses on attention to detail in the creation of a quality work product and strongly displays process-oriented thinking; evidencing solid organization and project planning skills.
• Resolves problems, discrepancies and variances, identifying opportunities for process improvement and efficiency gains.
• Must demonstrate ability to prioritize and manage high pace work environment.
• Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills.
• Must have the ability to handle diverse tasks simultaneously and be able to work effectively with interruptions.
• Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications.
• PC skills with expert working knowledge of MS Word, MS Excel and other departmental software programs. Ability to develop spreadsheets and modify formats in order to complete assignments.
• Commitment to quality and the motivation and ability to work well in a team environment required.
• Ability to multi-task in a fast-paced environment.

Required Certification/Licenses/Training:

• Valid Minnesota Driver's License.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand; walk; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Additional Information

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.