Store Manager

Job Description

Job Description

Benefits:

• Family Owned Business
• Fun Safe Work Environment
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Why Join Us

• Be part of a stylish, customer-focused boutique environment
• Lead and develop a passionate, high-performing team
• Make a direct impact on store success and growth
• Work in a collaborative, positive, and creative culture

The Business (Store) Manager leads all aspects of boutique performance, team development, and in-store experience. This role is responsible for driving sales through strong leadership, strategic merchandising, operational excellence, and a passion for delivering exceptional customer service.

Key Responsibilities

Business & Sales Leadership

• Own daily store operations and overall boutique performance
• Analyze weekly business results (sales, KPIs, trends)
• Plan and execute weekly merchandising strategies and floor moves to drive sales
• Lead the team to meet and exceed daily, weekly, and monthly sales goals
• Coach team members to deliver outstanding service and maximize every customer interaction
• Proactively identify opportunities and resolve challenges impacting performance

Merchandising & Visual Standards

• Maintain a consistently organized, visually compelling, and brand-aligned store environment
• Oversee sales floor setups, new product launches, and seasonal merchandising
• Partner with the Assistant Manager to execute visual changes efficiently
• Ensure all opening, closing, and cleaning procedures are completed daily

Leadership & Team Development

• Train, mentor, and develop the Assistant Manager and team
• Set clear expectations and provide consistent communication and follow-up
• Lead by example in selling, service, teamwork, and operations
• Foster a positive, fun, and productive work environment
• Build strong team relationships and encourage collaboration and accountability
• Recognize successes and address opportunities for improvement constructively

Operational Excellence

• Ensure all company processes and operational standards are followed
• Oversee inventory management, including stock levels, PO accuracy, and shrink awareness
• Create schedules at least two weeks in advance to support business needs
• Partner with the Assistant Manager on staffing, onboarding, and ongoing training
• Balance operational responsibilities while prioritizing selling and customer engagement

Communication & Partnership

• Maintain clear communication with the District Manager/Owner regarding performance and opportunities
• Collaborate closely with the Assistant Manager to keep the team aligned and informed
• Demonstrate professionalism, accountability, and a commitment to the success of the business

Qualifications

• Proven retail management experience, preferably in a boutique or specialty environment
• Strong leadership, communication, and organizational skills
• Ability to analyze business trends and drive results
• Passion for customer service, merchandising, and team development