Retail Store Management Trainee - 0058

Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment! Pay and Perks Pay rate: $16.00 to $26.48 per hour. Commission: 2-8% of gross profit for Store Manager Trainees, based on personal performance. Perks and benefits include: Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays. Earned Wage Access: withdraw up to 50% of wages earned, up to seven times per payroll cycle. Unlimited commission above hourly base rate (where applicable). Vacation: one week of paid vacation after six months of full-time service; additional weeks after 1 year and at anniversaries thereafter; 120 hours after five years. Sick/Personal time: 8 hours after six months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years. Employee discounts on first day of active employment. Tuition Reimbursement (FirstCash Education): up to $2,000 per year for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Responsibilities Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly. Monitor and assist in training Pawnbrokers to meet FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Open and close the store, manage cash drawers and merchandise, and protect assets according to procedures. Ensure asset protection through inventory control, safety procedures, documentation, and loan security. Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting. Evaluate store financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of all loans issued. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to align with the store’s mission and profit objectives. Remain up-to-date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, etc.). Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. May be asked to assist customers in exterior areas or retrieve products stored outside. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Ability to work in multiple locations as business needs dictate. Flexible retail schedule including weekends and holidays. Store Manager Trainee will work 45+ hours per week; hours are not guaranteed. Computer literate; able to operate POS systems and common office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills and cash handling experience. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary. Store Manager Trainees have the potential to earn 2-8% commission based on the gross profit of personal performance. More details are provided during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties as needed. Duties may change due to reasonable accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. Additional Information Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees may apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position. Submission of your application confirms opt-in to communications from the FirstCash Talent Acquisition Team. Messages may include job opportunities. You can unsubscribe at any time. For details, visit the privacy policy at firstcash.com/privacy-policy. FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash