Quality Liaison I

Overview Teijin Automotive Technologies is the world leader in the compounding and manufacturing of lightweight composite components for the transportation industries. As a Tier‑One supplier, we foster an entrepreneurial environment where your imagination is the limit. We offer industry‑leading benefits through BENEfits4U, including medical, dental, vision care, flexible spending accounts, life insurance, 401(k) with company match, and more. Key Responsibilities Serve as the primary point of contact for all quality‑related issues with customers, ensuring timely and effective communication. Monitor, review, and analyze production processes and product quality to ensure compliance with customer specifications and industry standards (IATF 16949, ISO 9001). Investigate and resolve quality complaints from customers, coordinating with internal teams to implement corrective and preventive actions. Support customer audits and visits, keeping all quality documentation up‑to‑date and readily available. Assist in internal and external audits as required. Collaborate with production, engineering, and other departments to identify opportunities for process improvements that enhance product quality and reduce defects. Prepare and present regular quality reports to internal management and customers, highlighting key metrics, trends, and areas of concern. Maintain accurate records of quality issues, corrective actions, and customer communication. Provide training to production staff on quality standards and best practices to promote a culture of quality. Work with suppliers to address quality issues and ensure incoming materials meet specified requirements. Qualifications Minimum of 3–5 years of experience in a quality role within the automotive industry, preferably with a Tier‑1 supplier. Bachelor’s degree in Engineering, Quality Management, or related field. Relevant certifications (e.g., Six Sigma, CQE) are a plus. Skills Strong understanding of automotive quality standards (IATF 16949, ISO 9001). Excellent problem‑solving skills with a focus on root cause analysis. Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers. Proficiency in quality management tools and software (APQP, PPAP, FMEA, SPC). Ability to work independently and handle multiple priorities in a fast‑paced environment. #J-18808-Ljbffr Teijin Automotive Technologies, Inc.