Guestroom Attendant

Guestroom Attendant - Full Time

Four Seasons Hotel Seattle is looking for a Guestroom Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guestroom Attendants are responsible for the cleanliness of guestrooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is required for this position.

Key Elements of the Job

• Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
• Monitors guestroom equipment to ensure all items are in working order
• Completes assigned number of rooms to clean during a shift
• Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel's Perfect Room Program (PRP)
• Removes and replaces dirty towels and sheets with clean product from the linen storage closets
• Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
• Makes bed
• Removes room service trays, dishes and carts to service landings
• Stocks guestroom linen in the appropriate storage areas on guest floors
• Retrieves and delivers guest requests as needed
• Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…) in each room
• Refills coffee/tea supplies, its accompaniments, and mini-bar items
• Places rooms in turndown status as assigned
• Inspects and releases own rooms, ensuring adherence to all standards

Preferred Qualifications and Skills

• Ability to read, write and speak English
• Previous Housekeeping experience preferred, but not required

Benefits Include:

• Compensation: $27.01 hour
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities