Sr. Product Manager

Legal Entity: Bosch Automotive Service Solutions Inc. Company Description At Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.Our OE Wiper operations has several plants globally serving the OE's with innovative wiper arms. As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together. Join us at Bosch Mobility Aftermarket and help us shape the future of mobility! Job Description By mastering the workshop dynamics, competitive landscape, and requirement translation early on, you will support product ownership and take on strategic customer account responsibility (managing major aftermarket accounts and high-level commercial partnerships for Bosch). Role Mission The Sr Product Manager for PAD Product Area supports the growth, portfolio health, and roadmap execution for the North American aftermarket. We are looking for an inquisitive individual who aims for clarity and is deeply passionate about the automotive aftermarket, vehicle diagnostics, and hands-on vehicle repair. You will help collect, structure and consolidate various inputs to VOC via workshop insights, strategic partner feedback, field issues and competitive benchmarking into clear JIRA requirements to support the development of the product platform. The goal is these insights ensure customer pain points are translated into highly actionable product improvements and enhancements that directly enable our product offering and roadmap. The dual role of the Product Manager is also to serve as a Technical Account Manager to strategic accounts where you will represent the product management activities (roadmap and enhancement developments) with key customers for the PAD portfolio of Diagnostics, RDS, ADAS and Accessories. Key Responsibilities & Tasks Translating Insights to Requirements Translate Feedback to Requirements: Collect and aggregate various VOC feedback from Strategic Partners, workshop visits, field feedback to translate workshop pain points and competitive gaps into clear, logical product enhancement ideas. Draft JIRA Input: Enter and draft clear, well-structured user stories or tickets in JIRA. This ensures the customer’s voice is accurately documented, and drive these requirements through engineering. JIRA Alignment: Ensure all administrative tracking within requirements management tools is maintained and clean. Technical Account Management You will be assigned key accounts where we offer customized diagnostic and RDS solutions Help design and drive customer specific solutions Develop, drive and communicate customer-specific roadmap internally and externally Be the one face to the customer from a perspective Execute System Phase-In & Phase-Out: Take primary responsibility for the database lifecycle of diagnostic products by coordinating the phase-in of new products and phase-out/EOL of legacy SKUs. Execute Competitor Benchmarking: Conduct hands-on analysis of competitive aftermarket diagnostic tools (evaluating vehicle coverage, software updates, speed, UI/UX) Collect & Structure Insights: Compile and synthesize benchmarking data into highly organized summaries, tables, and reports. Enable the Product Offering: Evaluate data and evidence needed to make strategic portfolio decisions, validate business cases, and define the North American product strategy. Workshop Research & Technician Pain Points Immerse in the Workshop: Actively engage with real-world technicians, shop owners, and diagnostic tool users in their environment to build a profound understanding of their daily workflows and struggles. Coordinate Focus Groups: Support and facilitate workshop focus groups, user panels, and surveys to capture qualitative and quantitative feedback. Ensure Pain Point Clarity: analyze technician feedback to get absolute clarity on why certain diagnostic features fail or succeed in the field, ensuring we have a true, unfiltered understanding of the customer’s needs. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. Additional Information The location can either be Plymouth, MI or Owatonna, MN. For internal candidates, this can be an E3 or E4 based on experience level. All your information will be kept confidential according to EEO guidelines. Comprehensive Benefit Offering – All benefits are effective DAY 1! Life and Supplement Life Long and Short Term Disability Paid Time Off & Holidays 401K – with generous company match In addition to 401K, additional retirement benefit 100% company paid Tuition Assistance Associate Discounts on Bosch products like home appliances, power-tools, thermal products like tank-less water heaters and more The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” #J-18808-Ljbffr