Lot Attendant

Porter / Customer Service Representative

At Graff Chevrolet GMC of Michigan City, we believe our people are the foundation of our success. We're building a team of professionals who care deeply about providing exceptional experiences—both for our customers and for one another. As a Porter / Customer Service Representative, you'll play a critical role in how our dealership is presented to the community and how each guest is treated the moment they arrive.

As a Porter, you'll ensure every vehicle on our lot is clean, organized, and customer-ready. As a Customer Service Representative, you'll interact directly with customers and support key departments with essential operations. This is a dynamic, fast-paced role perfect for someone energetic, organized, and motivated by teamwork.

Key Responsibilities:

Lot & Vehicle Presentation:

• Maintain the appearance and cleanliness of all new and pre-owned vehicles
• Assist with vehicle placement, merchandising, and lot organization
• Move cars to and from service bays, delivery areas, and storage
• Ensure proper placement of materials in vehicles (e.g., manuals, tags, floor mats)

Customer Service & Dealership Support:

• Greet customers and assist as needed in service and sales areas
• Run dealership errands, including transporting vehicles, picking up supplies, and dropping off documents
• Assist in setting up for special events, deliveries, and customer experiences

Facility Upkeep:

• Help keep dealership grounds clean and safe—snow removal, debris cleanup, lot washing, etc.
• Keep workstations, tools, and common areas tidy and organized

What Makes You a Great Fit:

• Positive, energetic, and professional demeanor
• Strong attention to detail and time management
• Dependable and punctual, with a "do what is right" attitude
• Able to take direction and work well within a team
• Must have a valid driver's license and clean driving record

Preferred Experience:

• High school diploma or GED
• Prior automotive or dealership experience is a plus but not required

What We Offer:

• Competitive hourly pay
• Full-time benefits including:
• Medical, Dental, and Vision insurance
• Short-Term Disability & Life Insurance
• Paid Vacations and Holidays
• 401(k) with company match
• Employee Assistance Program
• Employee Discounts on vehicles, service, and parts
• Career development and advancement opportunities

Why Join Graff Chevrolet GMC of Michigan City? We're a growing part of the respected Graff Automotive Group, which has been serving communities since 1914. Our culture is built on respect, transparency, teamwork, and community involvement. If you're ready to be part of something bigger and build a career—not just a job—apply today.