Technical SME

Job Description

Job Description

Description:

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Technical Subject Matter Expert (SME) to support the Defense Health Agency (DHA) Education & Training (J-7) Directorate. This position is primarily contractor-site based with the ability to support meetings at DHA Headquarters in Falls Church, VA and Fort Sam Houston, TX, as needed.

• Provide technical and functional expertise supporting DHA Education & Training Directorate programs and initiatives.
• Support education and training modernization efforts through process improvement, digital transformation, workflow automation, and knowledge management initiatives.
• Perform research, analysis, policy reviews, and development of recommendations supporting DHA education and training objectives.
• Develop reports, executive summaries, briefing materials, dashboards, presentations, and analytical products for leadership.
• Assist with project planning, implementation, performance measurement, and requirements management activities.
• Support Learning Management System (LMS) initiatives, web-based training efforts, and educational technology programs.
• Participate in working groups, stakeholder meetings, planning sessions, and collaborative forums.
• Assist with continuing education initiatives, program assessments, training evaluations, and metrics development.
• Support SharePoint repositories, document management systems, and collaboration platforms.
• Analyze emerging healthcare education trends, technologies, and best practices to support strategic decision-making.
• Provide recommendations for process efficiencies, workforce development initiatives, and organizational improvements.
• Assist in developing training materials, standard operating procedures, business rules, handbooks, and templates.
• Support data collection, analysis, reporting, and executive-level communications.

Minimum Qualifications:

• Minimum of five (5) years of experience supporting Department of Defense education and training programs.
• Minimum of five (5) years of experience performing tasks related to education, training, organizational development, program support, or mission support services.
• Experience conducting research, analysis, program assessment, and developing recommendations.
• Strong written communication, technical writing, and presentation development skills.
• Proficiency with Microsoft Office Suite and collaboration tools.
• Ability to work independently and collaboratively in a dynamic environment.
• Ability to obtain and maintain applicable government security and access requirements.
• U.S. Citizenship required.

• Experience supporting the Defense Health Agency (DHA) or Military Health System (MHS).
• Experience with Learning Management Systems (LMS), Joint Knowledge Online (JKO), instructional systems design, or training development.
• Experience with SharePoint, Power BI, data visualization, and workflow automation tools.
• Background in healthcare education, adult learning, workforce development, organizational effectiveness, or military training.
• Bachelor's Degree in Education, Training and Development, Healthcare Administration, Information Systems, Organizational Development, or a related field.

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Vision Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefits

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our family of companies includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE)

We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' mission

Equal Employment Opportunity:

Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.

Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program.

Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.