Quick Service Restaurant (QSR) Specialist

Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters ensuring the team consistently meets high standards of hospitality
• Sets ups stations and replenishes displays neatly including separation of allergens (nuts wheat etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Manages transactions and ensures accurate accounting
• Prepares necessary collateral weighs labels packages and serves products
• Supports motivates guides educates and mentors team members
• Monitors inventory checks orders and distributes supplies as needed throughout the department
• Ensures department complies with all quality health safety and sanitation standards
• Documents investigates resolve and escalates guest incidents
• Assists with administrative duties as needed
• Performs other duties as required or assigned

Qualifications :

• High school diploma or equivalent; post-secondary degree preferred
• 1 year of lead or supervisory experience in food service
• Basic math skills and ability to handle money accurately
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
• Ability to operate equipment such as manual espresso machine drink blender juicer and cash register

Additional Information :

Benefits and Perks

• Medical Dental Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Remote Work :

No

Employment Type :

Full-time