Behavioral Health Technician Lead-Mobile

General Summary

Works collaboratively with other team members to facilitate a stable and smooth operation of the program and provides therapeutic interventions in accordance with best practice guidelines, client treatment plans, and policies. Provides case management, evaluates and coordinates for educational/vocational potential, and helps prepare clients for discharge.

Duties and Responsibilities

Essential Functions:

• Coordinates and monitors the activities of the individual's treatment team.

• Assumes responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals in collaboration with the client and team, and to provide individual supportive therapy and symptom management.

• Participates in completing the client-centered comprehensive assessment.

• Provides direct clinical services to clients in the office or community setting to teach behavioral symptom management techniques and to assist clients in adapting to and/or coping with internal and external stresses.

• Ensures individualized programming by writing and completing the client's treatment plan as well as the intake/screening/assessment as assigned.

• Provides assistance to clients and families in development of a discharge plan and helps to determine the appropriate community resources and assists in accessing these resources as needed. This includes establishing and maintaining relationships with community agencies to gather information, make referrals and provide appropriate post discharge care and support.

• Promotes client attendance and participation in groups and activities and documents participation.

• Provides practical help and side-by-side coaching, problems solving, training, and supervision to help clients obtain necessities of daily living.

• Provides care to clients in a manner that considers safety, comfort, and the therapeutic environment.

• Assists the team members in the care and evaluation of clients.

• Assists with program performance improvement measures and outcomes.

Common Expectations:

• Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development of growth of staff and the program.

• Demonstrates knowledge of the principles of growth and development over the life span of the assigned client population.

• Assesses and interprets client age specific data and provides appropriate, age specific treatment.

• Establishes and maintains positive therapeutic relationships with clients.

• Demonstrates commitment to clients, visitors and other staff by complying with all applicable safety regulations, identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety, and participating in safety education programs and root cause analyses as required.

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Attends scheduled meetings as required.

• Maintains proficiency in Therapeutic Crisis Intervention (TCI) principals of de-escalation.

• Computer and keyboarding skills at a level normally acquired during business school training.

• Complete documentation according to established standards.

• All other responsibilities as assigned by the program director.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Frequently

• Walking - Frequently

• Sitting - Occasionally

• Carrying/Lifting - Occasionally (50lbs)

• Pushing/Pulling - Occasionally (50lbs)

• Kneeling/Crouching - Occasionally

• Reaching - Occasionally

• Talking - Frequently

• Hearing - Frequently

• Repetitive Motions - Occasionally

• Eye/Hand/Foot Coordination - Occasionally

Working Environment:

• Occupational Hazards - Occasionally

• Bloodborne Pathogen - Exposure

Qualifications

Minimum Education:

• High School Diploma or GED Required

• Bachelors Degree Preferred

Work Experience:

• 1 year Experience in behavioral/mental health or social science. Required

Licenses:

• Basic Life Support Upon Hire Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• Must provide clearance per the Child Protective Svcs Law amended by PA Act 33 of 1985. Upon Hire Required

Knowledge, Skills, and Abilities:

• Knowledge of current activities, therapy principals and group counseling skills/techniques.

• Excellent human relations and oral/written communication skills.

• Analytical skills, organization and time management.

• Mental and visual ability to observe client behavior and document findings.

• Teaching ability.

• Customer service awareness and capability.

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan Philhaven

Situated on more than 200 acres, WellSpan Philhaven's main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.

At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.

Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.