Medical Assistant/Patient Care Coordinator

Medical Assistant Patient Care Coordinator

Hours of Work: 8a - 4:30

Days Of Week: M-F

Work Shift:

Job Description

The Medical Assistant Patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Job Requirements

• High school Diploma or Equivalent required
• Successful completion of Medical Assistant Program required
• 1 year experience in direct patient contact in a medical setting preferred
• Proficient with technical office equipment including computers, printers, fax, copiers and telephones
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Bilingual skills preferred
• Uses good problem solving skills.
• Strong process orientation
• Detail oriented, logical, and methodological approach to problem solving
• Ability to provide vision and leadership
• Ability to plan and schedule the work of others
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

Communicate clearly and openly

Build relationships to promote a collaborative environment

Be accountable for your performance

Always look for ways to improve the patient experience

Take initiative for your professional growth

Be engaged and eager to build a winning team

Assist team members, help develop team cohesiveness and alignment with departmental goals

Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow

Enter appropriate, Evaluation, pre- and post- transplant data, test/procedure results obtained from external and internal sources into transplant data base

Obtain lab and other clinical data required maintaining patients' appropriate MELD score

Monitor pre- and post- transplant patient clinical data and assure data is reviewed by a physician as require

Obtain and communicate test results to patients as directed

Communicate patient concerns to appropriate health care provide

Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner

Notify health care provider of test results in a timely manner

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.

Our affiliation means being part of an award-winning workplace:

• Newsweek's America's Most Admired Workplaces 2026
• Glassdoor's Best-Led Companies 2025
• Fortune's Best Workplaces in Health Care 2025
• Great Place to Work Certified 2026-2026
• Glassdoor's Best Places to Work 2025
• TIME's Best Companies for Future Leaders 2025
• Military Friendly Gold Employer 2025
• Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
• Becker's Healthcare Top Places to Work in Healthcare 2025
• Newsweek's Greatest Workplaces 2025