Barista

Job Description

Job Description

The Barista/Coffee Shop Attendant is responsible for greeting guests and taking food orders which would entail light food preparation. Also, preparing beverages and assisting guests with any other “grab and go” or retail item. The barista is to be in compliance with policies and procedures, brand standards, and federal, state and local regulations. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.

The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; and has knowledge of food and beverage operations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.

Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.

Knowledgeable on hotel facilities and services to assist guests as appropriate.

Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

Impresses guests with quality and timely service in a pleasant and friendly manner.

Maintains complete knowledge of and comply with all departmental policies/service procedures/standards ; maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.