Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior IT Service Desk Lead - Customer Support

$67.9k - $180k

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company seeks a Customer Service Lead in Nashville, TN. The role is crucial for overseeing service desk operations while ensuring high-quality support and leading a team in delivering effective technical assistance. Candidates should have 7+ years in IT support, a Bachelor’s degree in a related field, and strong leadership skills. A competitive salary range of $67,900 - $180,000 is offered based on various factors and qualifications. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior IT Service Desk Lead - Customer Support in Nashville, TN vacancy
  • $106.61k - $284.28k

     .... Manager, Frontline Support Engineering to lead our organization's efforts...  ...Digital team. The Senior Manager is...  ...scaling a high-performing customer and/or technical support...  ...resolution, and continuous service improvement. The...  ...Qualifications: • Experience in IT, SRE, DevOps, or... 
    Senior
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Local area

    CVS Health

    Nashville, TN
    2 days ago
  • $108k - $172.5k

     ...are seeking a highly motivated Senior HPC Support Engineer - Ethernet / AI...  ...engaging with one of our prestige customers onsite and remote, passionate...  .../Engineering, or Electrical/IT (or equivalent experience)....  ...the ability to maintain and lead the overall resolution for any... 
    Senior
    Remote work

    NVIDIA

    Nashville, TN
    4 days ago
  •  ...seeking an experienced, on-site Senior IT Support Engineer based in the...  ...resolving day‑to‑day incidents and service requests across desktops,...  ...operations such as desk setups, peripherals, phones,...  ...discretion, urgency, and strong customer‑service instincts. Experience... 
    Senior
    Work at office
    Local area
    Shift work

    WME - William Morris Endeavour

    Nashville, TN
    2 days ago
  • A national Managed Service Provider in Brentwood seeks a skilled Professional Services...  ...team. The role focuses on project support, ensuring high-quality customer service and compliance, and handling...  ...our mission of delivering excellent IT solutions. #J-18808-Ljbffr IT... 
    Senior

    IT Solutions

    Brentwood, TN
    2 days ago
  • $86k - $138k

     ...Canon USA & Affiliates is seeking a Remote Support Engineer to deliver centralized support for diagnostic imaging modalities. This role...  ...and the ability to work flexible shifts, ensuring high-quality customer support. The ideal candidate will have a 2 Year Associate's... 
    Suggested
    Remote work
    Flexible hours

    Canon USA & Affiliates

    Nashville, TN
    19 hours ago
  • Manager, Technical Service Location: Nashville, TN Direct Hire A global manufacturer in...  ...service technicians, technical support, service administration, and third-party...  ...efficient service delivery and high-quality customer support. Position Overview The Manager,... 
    Local area

    AppleOne Employment Services

    Nashville, TN
    2 days ago
  •  ...Responsibilities Respond to inbound help desk calls, tickets, and emails...  ...first-level technical support for common IT issues, including: Password...  ...professional, patient, and customer-focused support to users of...  ...1+ year of IT help desk, service desk, technical support, or... 

    Revel Staffing

    Nashville, TN
    1 day ago
  •  ...seeking a Client Support Engineer . You will...  ...serves as the “Face of IT”, your ability to...  ...needs, including desk phones, soft...  ...Communication and Focus on Service Drafting...  ...after-hours support Seniority level Seniority level...  ...job alerts for “Customer Support Engineer”... 
    Contract work
    Work at office
    Local area
    Remote work
    Relocation

    BGSF

    Nashville, TN
    2 days ago
  • $90k - $100k

    Harris Computer is looking for a Manager of Software Services & Support to lead their Software Professional Services and Support team in a healthcare...  ...position involves overseeing service delivery, leading customer support analysts, and liaising between clients and... 
    Remote job

    Harris Computer

    Nashville, TN
    4 days ago
  •  ...Financial, a Caterpillar subsidiary, is hiring a senior technical accountant in Nashville to serve as a...  ...GAAP issues for complex transactions. You will lead the ARLD process, ensuring governance and SEC compliance, and support financial reporting for external disclosures.... 
    Senior

    NACBA

    Nashville, TN
    3 days ago
  •  ...We are looking for support to assist with ServiceDesk operations. As the modernization...  ...in place to support that growth. IT Help Desk Technician responsibilities include serving...  ...as the first point of contact for customers seeking technical assistance over the phone... 
    Remote work

    STI

    Nashville, TN
    4 days ago
  • ***This position is for a full time traveling assignment supporting an Advanced Technology project, which includes our Data Center, Pharmaceutical...  .../Battery/Renewables market segments. *** Position Description Leads, directs and coordinates the overall management of multiple... 
    Senior
    Permanent employment
    Full time
    Contract work
    Temporary work
    For subcontractor
    Work at office

    Turner Construction Company

    Nashville, TN
    2 days ago
  •  ...experienced and qualified IT Help Desk Technician to join our innovative IT team in our Store Support Center in Nashville TN ....  ...responsible for providing great customer service and timely response levels...  ...convenience retailer and one of the leading fuel providers in the... 
    Work at office
    Local area
    Immediate start
    Relocation

    Tri Star Energy

    Nashville, TN
    4 days ago
  •  ...Nashville, Tennessee, Ncontracts leads the industry in integrated...  ...strengthening the financial services sector through innovation and...  ...solutions to sales, marketing, customer support, and beyond. Join us in our...  ...technician to join our Corporate IT team. As a Desktop Support... 
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours

    Ncontracts LLC

    Nashville, TN
    4 days ago
  • BELL Construction is hiring for a IT Technician to join us in Brentwood, TN. The IT Technician will...  ..., and timelines. The IT Technician will provide customer support with Active Directory, troubleshooting/helpdesk services, and be responsible for ordering and maintaining... 
    Work at office

    BELL Construction

    Brentwood, TN
    3 days ago
  •  ...styles and team dynamics. To support this process, we kindly ask...  ...Holdings is seeking a skilled and customer- focused IT Support Specialist to join...  ...ensure best practices in IT service delivery. Develop and...  ...Respond to and resolve help desk tickets in a timely manner,... 
    Work experience placement
    Remote work

    Southern Hobby Distribution, LLC

    Nashville, TN
    4 days ago
  •  ...A global technology services provider is seeking a Dynamic PC Support technician in Nashville, TN. This role involves troubleshooting client products, providing customer support, and adhering to service level agreements. Candidates should have technical school certification... 

    Worldwide TechServices

    Nashville, TN
    3 days ago
  • $67.9k - $132.5k

     ...Position Overview The Service Desk Shift Supervisor...  ...receive timely, high‑quality support for incidents and...  ...consistently met in a federal IT environment. The...  ...troubleshooting practices, customer service, and adherence...  ...experience (team lead or supervisor) in a service... 
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Nashville, TN
    5 days ago
  •  ...IT Support Specialist Lerner Solutions is a leading IT Managed Service Provider delivering exceptional technology...  ...commitment to exceptional customer experience at every...  ...a heads-down help desk role. You will be regularly...  ...interfacing with senior stakeholders, retail... 

    ADDA Infusion

    Nashville, TN
    2 days ago
  • Senior Technical Support Analyst Location: Nashville, TN/ Hybrid Status: Full Time...  ...looking for an experienced IT professional to provide advanced...  ...consistent, high-quality IT service delivery in a mission-...  ...Support Deliver responsive, customer-focused support to clinicians... 
    Senior
    Full time
    Local area
    Monday to Friday

    Alive Hospice

    Nashville, TN
    3 days ago
  • A leading service provider in Nashville seeks a Service Desk Agent to deliver exceptional customer service within technical support. You will be responsible for troubleshooting a variety of IT issues remotely while ensuring customer satisfaction. Ideal candidates will... 
    Remote job

    Cayuse Holdings

    Nashville, TN
    5 days ago
  • Oracle is seeking a Sr Principal Program Manager to lead national data center campaigns with a focus on community engagement and AI infrastructure. Based out of Nashville, TN, this role involves developing strategies that effectively translate national priorities into... 
    Senior
    Local area

    Oracle

    Nashville, TN
    2 days ago
  •  ...described in below requirement. Responsibilities The Candidate will lead and provide day-to-day management guidance and direction to...  ...positions About PeopleCorp PeopleCorp is a consulting and technology services company. We invite you to contact us today to discover how you... 
    Senior
    Full time
    Remote work

    PEOPLECORP AMERICA INC

    Nashville, TN
    1 day ago
  • $96.8k - $306.4k

    Oracle seeks engineers to lead the architecture and design of scalable distributed systems for Oracle Cloud Infrastructure Networking in Nashville, TN. Ideal candidates have over 10 years of experience in networking software and cloud infrastructure, along with strong... 
    Senior

    Oracle

    Nashville, TN
    2 days ago
  •  ...based in Nashville, TN, requiring on-site work three days a week. The candidate must have a minimum of two years of experience in Healthcare IT and an OnBase certification. A bachelor's degree or equivalent work experience is also necessary. #J-18808-Ljbffr Accenture
    Senior
    Work experience placement
    3 days per week

    Accenture

    Nashville, TN
    2 days ago
  • CGS Administrators, LLC in Nashville invites an experienced IT Project Manager to oversee project portfolios from inception to completion. The role requires coordinating multiple teams, managing scope, budget, and risk while delivering high-quality results in a fast-paced... 
    Senior

    CGS Administrators

    Nashville, TN
    21 hours ago
  • $65k - $90k

     ...savvy industry knowledge are unmatched. Supporting our customers with training, technical support,...  ...they design and build through industry-leading software solutions. As a Software Sales...  ...processes, machine automation and data services. We design and manufacture productivity... 
    Hourly pay
    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Flexible hours

    Topcon Positioning Systems Inc

    Nashville, TN
    5 days ago
  • A leading financial services company seeks a Senior Manager, Premium Support Engineer to provide expert technical advocacy for enterprise clients. Your role includes managing...  ...system performance, and collaborating with customers to enhance their internal environments.... 
    Senior
    Remote work

    Capital One

    Nashville, TN
    2 days ago
  • HNTB is hiring an experienced engineering leader in Nashville, TN to oversee the I-24 Choice Lanes Project, valued at $5 billion. This position involves coordinating with developers, supervising engineering consultants, and providing technical leadership across various ...
    Senior

    HNTB

    Nashville, TN
    2 days ago
  • $190k - $240k

     ...interest. Affirm is building the next generation of customer identity and authentication. This role is a hands...  ...core CIAM capabilities that protect customers and support growth. You will build and operate backend services that power registration, login, authorization, and... 
    Senior
    Work at office
    Remote work
    Flexible hours

    Affirm

    Nashville, TN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior IT Service Desk Lead - Customer Support. Be the first to apply!