Retail Assistant Manager

Massanutten Resort Job Summary The Retail Operation Assistant Manager professionally manages all staffing related issues including interviewing, hiring, scheduling and training. Additionally, the ROAM assists the Retail Operations Manager with determining product mix, pricing and inventory for the separate retail locations that make up the Retail Dept. Also provides guests information about the store, its merchandise, the resort, and the surrounding area with excellent customer service skills. Analyzes sales trends to determine optimal staffing levels, merchandise mix and retail prices of merchandise. Job Summary The Retail Operation Assistant Manager professionally manages all staffing related issues including interviewing, hiring, scheduling and training. Additionally, the ROAM assists the Retail Operations Manager with determining product mix, pricing and inventory for the separate retail locations that make up the Retail Dept. Also provides guests information about the store, its merchandise, the resort, and the surrounding area with excellent customer service skills. Analyzes sales trends to determine optimal staffing levels, merchandise mix and retail prices of merchandise. Required 2+ years of management experience in the hospitality or retail industry Excellent written and verbal communication skills Strong attention to detail and organization skills Previous guest service experience Strong computer skills including Microsoft Office and POS knowledge ServeSafe or similar food management certification within 30 days of hire Valid driver license and approved driving record Must be at least 21 Preferred 2+ years of gift/fashion purchasing experience Associate’s degree or higher Knowledge of resort operations Job-Type: Full-Time Typical Schedule Days Varies including weekends and holidays Hours Varies including evenings Compensation Salary: $45,760 ($22.00/Hour) Core Responsibilities Interview, hire, train, and terminate staff members, including store supervisors and assistants Responsible for preparing weekly schedule for all retail locations, including all levels of employees Work in conjunction with Operations Manager & Merchandising Manager to ensure optimal product placement within each location, and within the department as a whole, accomplished by meeting with vendors, and attending regional and national tradeshows Manage and maintain POS system software Be able to perform all tasks required from Retail Associate to Store Supervisor positions, including Inventory Control and Consumable Products Specialist Develop and implement training programs for Retail staff Other duties as assigned by management Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Massanutten Resort