Tech Lead - Enterprise Agentic AI Product

What you get to do in this role: Our product excels in using cutting‑edge Machine Learning technologies, particularly Generative AI, for business automation and critical tasks. As a conversation product engineer, you'll apply these technologies to impactful enterprise use cases. Our product serves diverse user personas across the enterprise through a unified conversational and GUI interface across chat and web channels. We're enterprise AI product pioneers with no fixed formula. You'll innovate on unsolved problems and expand customer perceptions of ML/GAI’s business impact. Our team’s expertise spans decades of ML evolution, years of delivering enterprise AI solutions, and first‑principles thinking, underpining our product’s success. We seek high performance, a passion for enhancing the overall user impact, and a clear thinking framework for scalable, tailored experiences. You'll collaborate with ML/GAI experts and cross‑functional teams on innovative features at our fast‑growing AI startup. Collaborate closely with GAI conversational framework experts to grasp the latest technology capabilities and best practices. Design and implement stakeholder and end‑user product features using cutting‑edge Agentic AI and technical approaches to deliver business value. Work with PM, UX, and GTM teams to define, scope, and validate product deliverables. Expand the product's reach to more customers, domains, and global markets, ensuring high quality and extensible engineering implementation. Identify patterns and feedback to advance the Agentic AI framework further. Develop into a well‑rounded product engineer with the expertise to apply LLM technologies for impactful products and strategic influence. To be successful in this role you have: Ability to tech lead other engineers and the e2e delivery of a project. Good communications and soft skills. BS or a higher degree in computer science or related field. 7+ years professional experience in scalable system development. Strong product sense and a passion for building scalable web or conversational UI products. Excellent cross‑functional collaboration skills. A constant thirst for learning and readiness to step out of your comfort zone. #J-18808-Ljbffr ServiceNow