Associate Administrative Asst - part time

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. The Senior Administrative Associate provides a variety of administrative support functions to a site, office and/or client, which may include tasks such as expense reports, time entry, invoice entry, calendar and phone management and opening client matters. The Senior Administrative Associate will be a proven subject matter expert that will assist with training, operational process improvements, and provide thought leadership to the wider team of Admins. (* Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) ~*Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. ~*Utilize appropriate logs and/or tracking software for all administrative support work ~*Troubleshoot basic equipment problems ~*Assist in developing training plans and process maps for the administrative operation ~*Deliver training plans to a team of Admins ~*Interact with clients in person,

over

the phone

, via video

or electronically ~ Performs Quality Assurance on own work and work of others ~ Answer telephone, emails, and place service calls when needed ~ Adhere to company policies in addition to client site policies ~ Use equipment and supplies in a cost-efficient manner

High school diploma or equivalent education Minimum (2) years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more. Formal education and/or training may be considered in lieu of experience Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client Familiar with other software programs for providing administrative support able to work on multiple projects simultaneously Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion Able to exercise good judgment to make decisions that conform to business needs and policy Ability to maintain professional composure when working with immediate deadlines Ability to communicate professionally both verbally and in writing Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions Proven customer service skills are required to create, maintain, and enhance customer relationships Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #RRD is an Equal Opportunity Employer, including disability/veterans Shift: 1st Shift Compensation: USD 18.22 - USD 25.53 - hourly