Senior Engineer

Senior EngineerFull-timeCompany DescriptionIT ConsultingJob DescriptionSenior Engineer5+ to 7 years experiencePrimary ResponsibilitiesDiagnose, resolve and follow through on computer malfunction, and meet the needs of the end user with no technical guidanceTrouble shoot and repair/maintain basic to moderate server issues, both hardware and software for servers physical and virtualService desk activities to include answering client calls or reviewing, resolving and closing tickets in the Service Desk queueTrouble shooting systems and equipment problems or malfunctionsServers / Storage / Backup systems / Network equipmentIdentify causes and recommend solutionsConsult with End User and Managers to determine system requirementsMust act as a subject expert for staff and end users during trouble shooting, be their go to "IT Guy"Attitude that meets the Fluid cultureAbility to work independently with little supervision, shows great accountabilityVolunteers and contributes to the teamTake ownership even if it wasn't your problemBe an advocate and voice for those clients that need youConfidence without arroganceWillingness and desire to learnExcellent communication skillsProfessional, respectful, motivated and dedicatedTechnical RequirementsExperience with VMware ESXi / VCenter 5.0 and newerAdvanced knowledge and experience working with Windows Server 2008 R2 and newerActive DirectoryGroup PolicyPowerShellExperience with Exchange 2007 and/or newerExperience with SAN and NAS devicesAdvanced knowledge and experience with firewalls / routers / switches / AP'sUnderstand the use of policiesSSL VPN and IPSEC VPN tunnelsVLAN'sWireless configurationSkilled in performing Data Backups and able to use any backup softwareConfiguration and management of vRanger a plusConfiguration and management of AppAssure a plusConfiguration and management of some backup software requiredExperience with managing technical projectsGeneral SkillsExcellent customer service, telephone and interpersonal skillsAbility to move equipment, install PCs, monitors, printers, and peripherals in a business environmentWillingness to unbox, stage and inventory equipmentWillingness to mentor other technicians / engineers on the team.Must demonstrate a strong customer service focus while meeting or exceeding customer expectations, service level commitments, and changing priorities.Flexible/Adaptable – most customer support will be during normal office hours, but there will be some after-hours support in the evening, weekends and/or HolidaysTechnical certifications strongly preferred (VCP, MCSE, CCNP, or CCNA)Ideal CandidateOur ideal candidate will be a well rounded individual who enjoys and is passionate about IT. Who knows how to have fun, but get the job done. Who is not afraid to figure something out, and finds great satisfaction in getting it done. They will be willing to learn fast, and capable of adapting to new situations quickly as each of our clients are different. Our ideal candidate will want to do more than they currently are doing and is looking for a job to allow them to grow.Ideal candidate should have worked for the following company(ies): Large or small companies that have allowed them to touch all aspects of IT. Not ones that have not allowed them to use all of their skills.Additional InformationAll your information will be kept confidential according to EEO guidelines. Direct Staffing Inc