J.P. Morgan Asset & Wealth Management | Vice President Supervisory Manager | Columbus, OH

Build the procedures that power strong supervision and stand up to scrutiny. You will turn complex regulatory, audit, and policy expectations into clear, usable step-by-step guidance that teams can execute with confidence. This role sits at the center of cross-functional partnership, bringing together Supervision, Compliance, Controls, Legal, Technology, and Operations to align on “what good looks like.” You will help us strengthen consistency, reduce risk, and keep our oversight practices current in a fast-changing environment.As a Vice President, Service Supervisory Manager in JPMorgan Chase Wealth Management Supervision (Global Supervisory Management), you lead the development and execution of clear, compliant supervisory procedures that strengthen oversight across access governance, entitlement administration, user certifications, and records management.You will facilitate working sessions that drive alignment, document decisions, and produce audit-ready procedures with clear controls and evidence standards. You will partner across teams to surface issues early, drive practical remediation, and support audit, testing, and resiliency efforts as regulations and business needs evolve.Job responsibilitiesLead end-to-end creation and maintenance of supervisory desktop procedures, ensuring clarity, usability, and alignment to supervisory expectationsFacilitate procedure-writing working sessions with Supervision, Legal, Compliance, Controls, Operations, and Technology to capture requirements, decisions, and accountable ownersTranslate regulatory, policy, audit, and examination requirements into actionable, step-by-step procedures with defined controls, evidence standards, record retention, and escalation pathsHarmonize and standardize procedures across teams by eliminating gaps, duplications, and conflicting guidanceMaintain a controlled procedure inventory, including ownership, approvals, version history, and publication statusIncorporate issue findings, control breaks, and lessons learned into updated procedures and sustainable process improvementsManage procedure change initiatives from intake through approval and rollout, including impact assessments, stakeholder signoffs, and implementation trackingDrive ongoing “evergreening” by proactively reviewing procedures with stakeholders and validating that documentation remains current and audit-readyIdentify risks and control weaknesses early, recommend practical solutions, and track remediation to closureSupport audit, testing, and business resiliency activities by ensuring procedures and evidence expectations are clear, consistent, and executableManage the Supervision Sidelines communication process to coordinate key updates, actions, and deadlines across SupervisionRequired qualifications, capabilities, and skillsDemonstrated ability to recognize and address issues, risks, and exposuresExperience engaging senior leaders to drive actions and decisionsExperience partnering with control stakeholders to align control language with documented proceduresAbility to build relationships across business functions to obtain information and coordinate oversightProven ability to manage multiple initiatives and respond to competing requests with strong organization and attention to detailAbility to deliver clear, concise, and timely resolutions to issues and requestsStrong critical thinking and sound judgment in decision-makingStrong written and verbal communication skills with all levels of managementStrong time management and problem-resolution skillsBachelor’s degree (or equivalent work experience where permitted)Preferred qualifications, capabilities, and skillsDegree concentration in Finance, Accounting, Business Administration, Creative writing or English MajorProject management experience, including summarizing findings and presenting recommendations to managementChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. Full timePosting Date: 2026-07-30