Owner Relations Manager

Owner Relations Manager – New Smyrna Beach, FL A leading vacation rental management group is seeking an Owner Relations Manager to serve as the trusted partner for property owners. This is a high-impact role offering an opportunity to truly drive retention, growth, and portfolio expansion. Join a collaborative company culture where your relationship-building skills make a difference. Owner Relations Manager Benefits & Compensation Competitive base salary ($60-70k) with performance-based incentives up to $8k in additional compensation Comprehensive health, dental, and vision benefits Generous paid time off 401k with company match Excellent quality of life schedule Owner Relations Manager Requirements & Qualifications Minimum 2 years of management experience in the hospitality industry Exceptional communication, organization, and multi-tasking skills Proven ability to build rapport and instill trust with clients and partners Demonstrated stable work tenures Owner Relations Manager Preferred Background & Skills Personable, relationship-driven approach with influencing ability Experience optimizing property performance and owner satisfaction Owner Relations Manager Day-to-Day Responsibilities Serve as the primary point of contact for property owners, delivering outstanding support and relationship management Conduct regular meetings with owners, sharing performance updates and strategic recommendations to maximize occupancy, revenue, and guest satisfaction Monitor property performance, review financial reports, and identify opportunities for profitability improvementsCoordinate with operations, housekeeping, and maintenance teams to ensure high-quality standards across all properties Oversee owner onboarding, contract renewals, and compliance with management agreements Resolve owner concerns professionally and proactively to nurture positive long-term partnerships Support budgeting, capital improvement planning, and provide recommendations for property enhancements Stay current on local market trends to advise owners and strengthen overall portfolio performance Maintain accurate records and documentation using company management systems Contribute to portfolio growth by identifying expansion opportunities and encouraging owner referrals If you have a passion for delivering exceptional service in the vacation rental space and thrive in a people-centric environment, this is your chance to make an impact.

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