Collections Specialist

Collection SpecialistLocation: Gulfport, MS Pay: $14.00/hourJob SummaryA local automotive dealership is seeking a dependable and detail-oriented Collection Clerk to assist with customer account collections and payment processing. This position requires excellent communication skills, professionalism, and the ability to maintain positive customer relationships while collecting outstanding balances.Key ResponsibilitiesContact customers regarding past-due accounts by phone and emailProcess payments and update customer account recordsMaintain accurate documentation of collection activitiesWork with customers to resolve payment issues and establish payment arrangementsResearch and reconcile account discrepanciesPrepare collection reports and maintain organized recordsProvide excellent customer service while following company policiesPerform other administrative duties as assignedQualificationsStrong communication and negotiation skillsProficiency in Microsoft Office and data entryExcellent organizational skills and attention to detailAbility to handle confidential information with professionalismStrong problem-solving and time management skillsRequirementsHigh school diploma or equivalent requiredPrevious collections, customer service, or accounts receivable experience preferred