General Manager - Home Services

Position: General Manager Employment Type: Full-Time | Exempt Position Overview The General Manager is the senior operating leader responsible for full P&L ownership, operational execution, team leadership, and growth strategy for a residential home services business operating within a larger growth platform. This role blends hands‑on operational oversight with financial accountability and strategic planning. Core Responsibilities Operations & Service Delivery Lead installation, service, repair, dispatch, and scheduling functions Oversee warehousing, inventory, fleet, tools, and asset utilization Ensure execution of safety, quality, and customer experience standards Improve workflows, SOPs, and operational dashboards Remove bottlenecks and drive field productivity Own full P&L performance Develop and manage budgets and forecasts Monitor job costing, gross margins, labor efficiency, and overhead Drive pricing discipline and cost controls Analyze KPIs and operating performance Partner with sales to improve close rates and revenue performance Support customer and channel relationships Contribute to market expansion initiatives Recruit, develop, and retain managers and field teams Establish performance metrics and accountability Lead performance reviews and coaching Foster a culture of safety and operational excellence Compliance & Risk Ensure compliance with safety and regulatory requirements Maintain safety programs and training standards Oversee insurance and risk management practices Qualifications Required 7+ years leadership in home services, construction, or field operations Proven P&L ownership Strong financial and operational acumen Experience leading managers and scaling teams Strong decision‑making and communication skills Preferred Experience in residential trades Experience in growth‑oriented or investor‑backed environments Experience with field service management software Competitive compensation commensurate with experience. Incentive compensation and long‑term upside available. #J-18808-Ljbffr