Administrative Assistant

SERVPRO of Palo Alto Administrative AssistantDo you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary ResponsibilitiesComplete internal job file quality reviewsPrepare estimates and billing invoicesCoordinate crew and job schedulingPerform basic accounting functions such as A/P, A/R, bookkeeping and payrollAssist in employment recruiting activitiesOffice administrative duties such as preparing email and written correspondencePerform detailed and accurate data entryAssist other departments, as neededPosition Requirements2+ year(s) of administrative or office-related experienceExperience with billing, quality assurance, and scheduling a plusExperience in service industry environment a plusPossess polite, confident, and excellent customer service skills, including listening and questioning skillsExcellent organizational skills and strong attention to detailCapability to work in a fast-paced, team-oriented office environmentProficient in Microsoft Office (i.e., Outlook, Word, Excel)Ability to learn new software, including Xactimate® and proprietary softwareMinimum of HSD/GEDAble to successfully complete a background check subject to applicable lawHours40 hours/week, flexible to work overtime when requiredVary between 7 a.m. and 7 p.m.Pay RateCompetitive pay based on experience SERVPRO of Palo Alto is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21 Compensation: $21.00 - $24.00 per hour