HELOC & Recast Specialist | Expert Customer Care
Coast One Mortgage
Newrez LLC in Tempe, AZ is seeking a Specialty Customer Care Consultant to provide exceptional service in a fast-paced call center. You will handle inbound calls about HELOC loans and Recasts, assist with website issues, fraud prevention, and payment processing, while guiding homeowners through payoff options.
This role also acts as SME for internal transfers and supports loan servicing colleagues. Minimum requirements include a high school diploma (Bachelor’s preferred), 2–4 years of mortgage
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